u/ArcaneWarrior13

UPDATE: Nagi, the owner of GadgetHyper, reached out to me here on Reddit and offered to try to rectify the situation. He provided a prepaid return shipping label, as well as some "extra accessories" if I decide to return to GadgetHyper (which I very well may for the upcoming Xeno Pro). I am satisfied with this resolution, and, if you have an issue like this in the future, I would recommend reaching out the Nagi, u/GadgetHyper, here on Reddit to see if he can escalate the matter for you.

Hey all. I’ve been on the hunt for my “forever” controller within the past few months. I started with the 8bitdo ultimate wireless 2 and the gamesir g7 pro 8k, both of which I got on great deals. I was not a fan of the ergonomics on either though, so I picked up a Vader 5 pro from amazon. I loved the controller, but I received a v1.5 version. No matter how many times I exchanged through Amazon, I kept receiving v1.5s I guess my local stock is poor). So, I decided to order from GadgetHyper which I saw guarantees the newer models.

I received a June 2026 model so at least that was true, but things started to go wrong when I opened the box. Notably, I asked gadgethyper in my order note to verify the quality of the controller. The v1.5 models I’ve received have had a number of issues from tensioning to back paddle tactile feel, so I wanted to guarantee this controller would be perfect. It wasn’t.

While the video they sent me was very thorough and showed all functionality of the controller, that seems to be all they care about: functionality. As long as the buttons work it doesn’t matter how the quality is. Namely, both back paddles on the controller I received have different feelings (a minor issue but a little jarring sometimes and unimmersive), the tensioning is completely different on both sticks while (a new issue; haven’t had this before on the \~4 v5ps I’ve gone through from Amazon), and the both of my triggers have different feelings physical resistances.

Contacting support for an exchange, I was hit with the usual “flydigi says it’s within normal tolerances,” so they ultimately were making me pay the return shipping. Which, from the states, is no cheap ask.

What bothers me the most is I bought from GadgetHyper specifically because I thought they had a good customer service team and would take care of their customers. When the support team says it’s “within normal tolerances” without even knowing the magnitude of the issue, that’s when you know they’re doing all they can to resist helping.

At this point, I’m not sure what to do. Bite the bullet and return the defective controller out of pocket? Continue pleading my case with them over email (communicating once per day due to the different time zones)?

TL;DR: Bought a Vader 5 Pro V2 from GadgetHyper expecting strict quality control and solid support after getting older stock on Amazon. Received a unit with uneven joystick tension, mismatched trigger resistance, and inconsistent paddle clicks. GadgetHyper support dismissed it as "normal Flydigi manufacturing tolerance" and refused to cover return shipping, leaving me stuck paying out-of-pocket overseas shipping fees for a defective unit.

Hey all. I’ve been on the hunt for my “forever” controller within the past few months. I started with the 8bitdo ultimate wireless 2 and the gamesir g7 pro 8k, both of which I got on great deals. I was not a fan of the ergonomics on either though, so I picked up a Vader 5 pro from amazon. I loved the controller, but I received a v1.5 version. No matter how many times I exchanged through Amazon, I kept receiving v1.5s I guess my local stock is poor). So, I decided to order from GadgetHyper which I saw guarantees the newer models.

I received a June 2026 model so at least that was true, but things started to go wrong when I opened the box. Notably, I asked gadgethyper in my order note to verify the quality of the controller. The v1.5 models I’ve received have had a number of issues from tensioning to back paddle tactile feel, so I wanted to guarantee this controller would be perfect. It wasn’t.

While the video they sent me was very thorough and showed all functionality of the controller, that seems to be all they care about: functionality. As long as the buttons work it doesn’t matter how the quality is. Namely, both back paddles on the controller I received have different feelings (a minor issue but a little jarring sometimes and unimmersive), the tensioning is completely different on both sticks while (a new issue; haven’t had this before on the ~4 v5ps I’ve gone through from Amazon), and the both of my triggers have different feelings physical resistances.

Contacting support for an exchange, I was hit with the usual “flydigi says it’s within normal tolerances,” so they ultimately were making me pay the return shipping. Which, from the states, is no cheap ask.

What bothers me the most is I bought from GadgetHyper specifically because I thought they had a good customer service team and would take care of their customers. When the support team says it’s “within normal tolerances” without even knowing the magnitude of the issue, that’s when you know they’re doing all they can to resist helping.

At this point, I’m not sure what to do. Bite the bullet and return the defective controller out of pocket? Continue pleading my case with them over email (communicating once per day due to the different time zones)?

TL;DR: Bought a Vader 5 Pro V2 from GadgetHyper expecting strict quality control and solid support after getting older stock on Amazon. Received a unit with uneven joystick tension, mismatched trigger resistance, and inconsistent paddle clicks. GadgetHyper support dismissed it as "normal Flydigi manufacturing tolerance" and refused to cover return shipping, leaving me stuck paying out-of-pocket overseas shipping fees for a defective unit.

I recently purchased the 8BitDo Ultimate 2 and the GameSir G7 Pro 8K. I slightly dislike the ergonomics of the 8BitDo, and I really dislike the software experience. For the GameSir, I really like the software and the sticks, but I have grown to dislike the shape (middle finger not resting properly) and the D-Pad.

When I was researching these, I dismissed the V5 Pro because of the QC issues. Has the new V2 batch solved these? Is it worth almost $40 more than the GameSir (V5 Pro + dock)? Will I see a noticeable downgrade in the sticks from TMR to regular Hall effect?

My budget is about the $100 mark. If it's something I can buy and use for a while, then I can justify the higher cost. I'm in the US, but I can buy from anywhere. I'm looking to play on PC and potentially mobile. I primarily play single-player, non-competitive games also. A feature I particularly value is turbo buttons (the GameSir shift layer had a nice way of doing this).

Any input would be greatly appreciated, especially if you have experience with the V5 Pro.

Best Buy’s got a decent deal right now for the G16 5070ti ($2250), but I was wondering if I should hold out for the next few months hoping prices may go down. I’m hesitant due to general price increases recently, but it does make sense for the newer model to create pressure to sell the older model. That being said, I wonder if the new model, at its high price, won’t even create pricing pressure given it’s pretty much in a different tier of expensive. Thoughts?