Rhinestones Unlimited
Hi, so I come here for brand recommendations so I thought I would put my experience on here. So I ordered some color sample cards from rhinestones Unlimited yesterday. Today they called me to tell me that one of the cards was gonna be on backorder till Friday-ish. They were asking if it was OK to hold my order till then so it can all be shipped out together. I just thought this was a really good customer service. I know plenty of companies that wouldn’t take the time to contact their customer to make sure it was OK. And another thing is after I place the order I was like crap. I should’ve ordered something else with the order, but I didn’t wanna pay shipping for another order so I decided not to order it. Well, when she called, I asked if I could add that item to the order and she was able to add it for me and I wouldn’t have to pay double shipping. Hopefully this makes sense. I feel like great customer service is rare nowadays so I just wanted to give them a shout out.