u/Asleep_Pattern_5728

Hi everyone,

I'm moving to a new location on July 1 and I'm looking for a reliable home internet plan for a 1-bedroom apartment.

My budget is under CA$50/month (including tax, if possible). We mainly use the internet for:

4K video streaming

Video calls

General browsing

Wfh

I've been comparing EBOX, Carry Telecom, koodo, TekSavvy, Rogers, and Bell. Surprisingly ebox is not available in my building.

I noticed that TekSavvy's 100 Mbps cable plan comes to around CA$44/month including tax. For those who use it:

Is 100 Mbps enough for a household of two adults (and occasionally a child)?

How reliable is the connection in Ottawa?

Do you experience slowdowns during peak hours?

How is TekSavvy's customer service and technical support?

Would you recommend spending a bit more for a 500 Mbps plan, or is 100 Mbps sufficient for most people?

If you know of any better-value internet plans under CA$50/month, I'd really appreciate your recommendations. Referral codes or current promotions are also welcome.

Thanks in advance!

---

Edit: Ended up signing up with Tek savvy...

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Hi everyone,

I'm moving to a new location in Ottawa, on June 30 th and I'm planning to get EBOX 500 Mbps internet.

The online checker shows my address as an "exceptional address", but when I contacted EBOX through chat, they confirmed that service is available at my address. The problem is that I can't complete the order online, so I'm worried I won't be able to get the CA$40/month promotional price that's currently being advertised. the chat people are saying they can only provide the expensive plans.

A few questions:

\- Does anyone have a working EBOX referral or promo code that I can use?

\- Has anyone successfully received the online promotional price after placing their order through customer service because of an exceptional address?

\- Any tips on what to ask the sales agent so they can apply the online promotion manually?

\- can i book for another address and call customer support and charge the address?

\- they are doing a credit check and asking for one month charges as security deposit. is it the same for everyone?

- is there any other internet provider within 50-60 dollars?

Thanks in advance for any advice or referral codes!

​

Hi everyone,

I'm moving to a new location in Ottawa, on June 30 th and I'm planning to get EBOX 500 Mbps internet.

The online checker shows my address as an "exceptional address", but when I contacted EBOX through chat, they confirmed that service is available at my address. The problem is that I can't complete the order online, so I'm worried I won't be able to get the CA$40/month promotional price that's currently being advertised. the chat people are saying they can only provide the expensive plans.

A few questions:

- Does anyone have a working EBOX referral or promo code that I can use?

- Has anyone successfully received the online promotional price after placing their order through customer service because of an exceptional address?

- Any tips on what to ask the sales agent so they can apply the online promotion manually?

- can i book for another address and call customer support and charge the address?

- they are doing a credit check and asking for one month charges as security deposit. is it the same for everyone?

Thanks in advance for any advice or referral codes!