Part 2 of a Trademark Lawyer's Deep Dive into the Mormon Stories Lawsuit
Hello all. This is my second post into my analysis of the Mormon Stories Lawsuit. Click here to see my first post.
Today I will discuss the six factors juries consider when deciding if a plaintiff has proven that the defendant has used a trademark in a way that creates a “likelihood of confusion.” Today’s TL;DR: There are six factual inquiries the jury will make to determine if John has created a likelihood of confusion. The strength of the marks, the intent of the infringer, evidence related to confusion, the similarity of products and marketing, and the degree of care by purchasers.
The main issue in this trademark dispute is a determination of whether John’s use of “Mormon Stories” is likely to confuse the consuming public into believing that there is an affiliation or an association between his podcast and the Church. Courts across the country have set up various factual inquiries that judges and juries are supposed to evaluate to determine if there is a likelihood of confusion. If this case goes to trial, the jury will receive “jury instructions” telling them that there are six factors they should consider to decide if John’s use of “Mormon Stories” has created a likelihood of confusion. The court’s jury instruction would explain the law and tell the jury they need to evaluate all of the facts relevant to each factor. Because all of these factors are fact questions for a jury, all of you, as potential jurors, can undertake your own evaluation of the facts and evaluate how you might view them. Feel free to tell me how you would rule and why!
I will talk about each factor and try to explain them.
Strength of the Marks
This factor evaluates the strength or weakness of a trademark. Stronger trademarks are more enforceable. Weaker trademarks have less room for enforcement. This factor has 3 parts.
The first part is called “conceptual strength.” This has to do with how unique the trademark is compared to the services and goods being sold under the trademark. As I mentioned in my last post, a word like “apple,” if used by a business selling fruit, doesn’t have much conceptual strength, because it is clearly associated with the product being sold. However, the word “apple,” when used to describe computers, has significant conceptual strength because the word “apple” doesn’t have anything to do with computers.
In this case, the Church’s trademarks probably have varying degrees of conceptual strength. For example, many religions use some kind of Christ figure, but the Christus Symbol used by the Church seems to be fairly unique. Similarly, I don’t really know how often others have used Light-Rays, so that may or may not be unique. The trademarks on “Mormon” likely have varying degrees of conceptual strength. I think the “Mormon Tabernacle Choir” is probably a conceptually strong trademark, because it is unique in the context of musical groups. A mark like “Mormon Messages” is likely to be conceptually weak.
The second part is called “commercial strength.” This has to do with the “marketplace recognition value of the mark.” What this means is that if an entity owning trademarks spends a great deal of time and money promoting its trademarks, then their “conceptually weak” trademarks can become stronger trademarks over time because the trademark owner has spent lots of money promoting its marks. An example of such a trademark would be “American Airlines.” When American Airlines first started to do business, it had pretty weak trademark rights because the name of its airline was essentially the continent where it was providing services as an airline. However, over time, American Airlines has become an extremely strong brand because the company has spent enormous resources promoting and protecting its brand. Case law discussing this issue notes that trademarks which are “conceptually weak” can become strong over time as more and more consumers recognize the brand.
In this case, the Church will provide the jury with a lot of information concerning the time and money it has spent promoting and protecting its brands. The jury will have to decide how to evaluate this evidence and any contrary evidence offered by John.
The final factor relating to the strength of the Church’s trademarks relates to third party use of similar trademarks. As I mentioned in my first post, there appear to be a lot of other people using the word “Mormon” in ways that might be found to undermine the Church’s trademark rights. I haven’t tried to find all such uses, but some of the ones I have found which seem pretty relevant would include “Mormon Leaks,” “Mormon Discussions,” “Radio-Free Mormon,” “Mormon Match,” and “Mormonish.” Trademark owners have a duty to “police” their brands and stop infringers. To the extent the Church has allowed third parties to use the word “Mormon” in trademarks, a jury might conclude that the Church has devalued the strength of its own trademarks.
Similarity of the Marks
The next factor evaluates the similarity between “Mormon Stories” and the trademarks owned by the Church. Case law on this point notes that juries evaluating this issue should consider the “sight,” “sound,” and “meaning” of each side’s marks. In this case, John’s use of “Mormon Stories” has the exact same sight and sound as the Church’s trademarks on “Book of Mormon Stories.” However, I think John can argue that the “meaning” of “Mormon Stories” is very different from “Book of Mormon Stories.” John is seeking information from people who have been or are Mormons and is providing them with a platform for telling their stories. In contrast, the trademark “Book of Mormon Stories” has a very different meaning. I assume these are books and videos describing the events and characters contained in the Book of Mormon. John’s trademark also seems to have a very different meaning from many of the other trademarks owned by the Church, such as “Book of Mormon,” Mormon Battalion” and “Mormon Handicraft.” However, John’s Mormon Stories trademark would appear to have a more similar meaning to “Mormon Messages” and “Mormon Channel.” However, John’s date if first use for “Mormon Stories” predates the Church’s date of first use for “Mormon Messages,” “Mormon Channel” and several other of the Church’s Mormon Marks. This raises interesting issues that will have to be resolved by the judge in this case. Among other things, the judge will have to decide if these later marks can be used by the Church at all, given that John’s rights might be superior to those of the Church.
Intent of the Infringer
The next factor the jury will consider is the intent of the infringer. The focus, according to case law, is whether John “had the intent to derive benefit from the reputation or good will of plaintiff.” I assume that the Church is going to argue that John’s repeated use of copyrighted materials and his use of the Christus Symbol and Light-Rays Designs might show intent to take advantage of the good-will and reputation of the Church. The Church might also have other evidence of intent. I assume that part of John’s response might be that since 2018, the Church has asked people to not call it the “Mormon Church,” so he clearly has not had any recent intent to steal the brands of the Church. The jury will have to evaluate this evidence (and whatever the Church and John actually say) and decide who wins on intent.
Evidence of Confusion
The next factor relates to evidence of confusion. This evidence can come from a variety of sources. The first type of evidence comes from survey experts. It is very common in trademark disputes for lawyers to retain survey experts to conduct consumer surveys to probe whether there has been confusion. Survey evidence can be powerful. Until we know what evidence exists on this point, it is impossible to evaluate it. If you want to know more about trademark surveys, ask and I will go into more depth.
Evidence of confusion can also come from testimony. In this case, the Church’s complete elimination of the word “Mormon” from all of their websites and speech allows John to argue that confusion has been minimized by the Church’s own efforts since at least 2018. I expect the Church will respond that it has consistently used all of its trademarks--just not as the name of the Church and John has tried to take advantage of that use.
Finally, evidence of “actual confusion” is also relevant. Paragraph 54 of the Complaint contains various statements which the Church claims are evidence of actual trademark confusion. However, I don’t think that all of the things the Church points to really count as trademark confusion. Take this as an example: “I've been watching the videos to do with Teal by this channel.. but I don’t understand; is this channel run by Mormons? Or ex Mormons? Or people who are Mormons but are against radical Mormons? Or they don’t like Mormons? I don’t mean to sound rude if it does, I just don’t understand”
Trademark confusion requires customers or potential customers to think that John is associated or affiliated with the trademark owner. That is the Church. The above person, however, clearly understands that the Church is not running John’s website. What confuses this particular person is whether the website is being run by current members of the Church or people who don’t belong to the Church anymore, or by Church members who don’t like radical Mormons. To my way of thinking, this doesn’t really count as trademark confusion. To the contrary, I think it shows that this writer is NOT confused in a trademark way but is confused about whether John is pro Church or anti Church.
Another example found in paragraph 54 notes that “this happened to me. I saw the channel and I thought it was from church members.” This statement is also not, in my mind, trademark confusion. My understanding is that there are tons of Church members with Podcasts competing with John for eyeballs and ears. None of these "church members" own the trademarks.
This kind of actual confusion evidence is likely going to be a key and heavily contested contention in this lawsuit. Feel free, as potential jurors, to read all of paragraph 54 of the complaint and decide how many of these people are actually confused in a way you think is relevant to a trademark dispute.
Similarity of Products and Marketing
To explain this factor, let me go back to the example in my first post related to a hypothetical lawsuit between Apple and Fred over Fred’s store called “Fred’s Apple Store.” Fred would argue that consumers of his products (apples) are very different from those sold by Apple (computers). Fred would thus claim that this factor favors him because his products are very different from those of Apple. Fred would also claim that both companies use very different marketing methods and sell products to very different consumers.
In cases involving the internet, these factors become more complicated because all internet products are only a few clicks away from each other. Marketing products on the internet are also often similar, as search engines (and now AI) help us find everything on the internet. As potential jurors, feel free to tell me who you think this factor favors.
I might also add that this might be another factor which could be influenced by the Church’s decision to not call itself the “Mormon Church.” What is the proper comparison of goods and services? Sales of the Book of Mormon and products and services offered under brands such as “Mormon Batallion”, “Mormon Handicraft” and “Mormon Channel?” Or should the comparison be between John and any goods or services offered by the Church?
Degree of Care by Purchasers
Case law on this point notes that the lower the price of an object, the less care a purchaser makes before buying a product, leaving more room for confusion. In other words, if you are buying a car, you are less likely to be confused, because you do research before you buy. In contrast, if you buy a drink at the grocery store for $2.99, you are more likely to be confused.
This factor probably favors the Church because John’s product is free. However, if you want damages, you might need to evaluate this factor by looking at the consumers who paid money to John. My assumption is that a significant portion of John’s revenue comes from people who make donations, as opposed to revenue from advertising. In that case, the degree of care among donors might be higher.
Hope you found this interesting. If you have questions, I will try and answer them. I have one more post, which will cover John’s legal defenses.