“Unable to Deliver”
I’ve never had a seamless delivery from OnTrac. Over the winter, our neighbors found some of our packages at a house across town along with their own missing packages. The next time we had a delivery notification from OnTrac, it was at the same house. This house’s address is not similar in any way. Since then, every time a package is “out for delivery”, I end up getting a notification that says “Unable to Deliver, update delivery instructions” or “Unable to Deliver- Incomplete Address”. How can a logistics company be this incompetent?