2025 GMC Acadia Lemon Law Advice
Purchased in Tampa, Florida just fyi if that helps.
So my 2025 Acadia AT4 (bought brand new April 2025) had an upper radiator hose at 19k miles and we took it in for repair in January of this year. We were told the part was on federal back-order but the car was safe to drive. We were sent home with the car and told to fill it with coolant as needed. The car started going into limp mode occasionally and so we took it back in again. They said the limp mode was caused by the upper radiator hose throwing codes and telling the computer it’s unsafe to drive. Then the wifi/onstar goes out so we take the car in a second time. This time they keep the vehicle for 29 days for safety reasons. We filed a complaint with GM and they offered us either a A) extended warranty (which I already purchased 🙄) or B) up to $5k voucher to use towards a new GM vehicle. It just feels like a slap in the face, especially considering they probably should’ve kept the car the first time, but instead told me to go home and maintain it with my own money. Also considering that we bought the car new, $5k wouldn’t even cover the depreciation value that we’ve already lost in the car after owning it for a year and it now having 33k miles on it. We asked for a repurchase or even a trade but they declined that.
Should I just give GM the middle finger and contact the BBB to Lemon Law it? Do I even have a good case for that?
To be clear, I’m not automatically assuming it even qualifies for that. Just curious if that is a better route for us or if we should just take the $1500-$5000 voucher they offered.
TIA for any help! And if I should post this somewhere else for advice please let me know.