I forgot my subscription finished today
I didn’t want to renew it and the payment failed anyway. So I tried to cancel my subscription but it said it would renew and cancel on 24 May 2027. Which is obviously not what I want.
I can’t seem to delete my account, I can’t change the payment method, I can’t stop it renewing. What can I do so I don’t have to pay for this? I haven’t even used it for months.