u/BelgianBonVivant

Earlier this week I called the property to get the concierge team’s contact details and was given an individual’s email address. It’s been a couple of days now with no reply, which has me wondering.

Maybe I’m just spoiled by the response times at other properties. Has anyone had a similar experience with the concierge team there? And if anyone has a reliable contact at Rancho Mirage they’d be happy to share, feel free to DM me.

Thanks!

Considering a 3-night stay at Four Seasons Napa Valley this September as part of a solo trip.

I’ll likely be out most of the day visiting vineyards and exploring the area, so mainly looking for a comfortable base to come back to in the evenings — good service, a nice pool, and strong overall atmosphere + good breakfast.

Would love to hear from those who’ve stayed there:

- How is the property overall, and does it feel up to par for Four Seasons in terms of service and overall experience?

- How are the rooms in practice? In photos they look nice, but maybe a bit cookie-cutter / lacking character?

- How is the pool and general vibe of the property?

- Any standout positives or negatives that would be good to know?

Appreciate any firsthand insights.