u/Bendermonster

Update: Thank you to everyone for being so kind to me! I appreciate from the bottom of my heart that all of you took the time to respond to me in the kindest way possible. I am reminded time and time again this is the best community and why I love this community so much. I won’t be able to reply to new comments till many hours later because I’m going to sleep. Take care and I love you all. Good night!

I don't know how many of you can relate. I just feel I bought too many bags this year. I am kind of feeling a little bit shitty to be honest to be spending this much on bags. I don't buy that much of bags ever. I just think Coach did a really fantastic job this year. To be clear, I love all the bags I bought. I love them a lot, but there's absolutely no chance I can wear all of them.

I've already stopped buying full priced bags for this year but I'm still buying a few discounted bags that are on sale just because I know I wanted them last year so I still want them now.

I grew up poor with my family unable to afford basic necessities in my early years so I definitely have the frugal instinct even now. I've been taught that every cent counts. I have the money to spend on bags now so I feel very blessed but I just can't get this feeling to go away.

I enjoy buying these bags and I did photoshoots for my bags to show much I really love them. I'm really happy I own these bags that I really wanted. Somewhere in my head is telling me that money could have better spent elsewhere. I just can't shake off this feeling.

For now, I'm gonna try to wear the existing bags I have instead of buying new ones because I wanna appreciate them and use them. They're super gorgeous bags of course! I actually wanted the Scarlet Haversack but I told myself I already have the Mott 33 and 22 in Scarlet and I didn't need it. I couldn't justify paying $625 for another Scarlet bag. Both the Mott 33 and 22 combined cost less than one Haversack.

Anyone can relate?

Links to the photoshoot:

https://www.reddit.com/r/Coach/s/QlakgpO0N7

https://www.reddit.com/r/Coach/s/HDJ32xqcKi

The bags that I have bought full-priced this year:

Mott Messenger in Black

Mott Messenger 33 in Honeycomb

Mott Messenger 33 in Scarlet

Mott Sling 22 in Scarlet

Rexy 10th Anniversary Dakota in LL

Coach x Brain Dead Dakota in Signature Nylon

Dakota in Pacific Blue Signature Nylon

Compass 25 in Honeycomb

Alter Ego in Pink/Olive Multi

Alter Ego in Multi 4

Rexy 10th Anniversary Plaza Bag 18 in LL

Hello everyone,

Thank you to everyone who took the time to participate in the discussion and vote on the proposal regarding a potential official Coach customer support presence within the subreddit. We appreciate the thoughtful feedback shared by the community.

After reviewing both the early poll results and the initial comments, the overall sentiment was clear: the majority of the community expressed concerns or opposition toward introducing an official Coach support presence in the subreddit.

Key concerns raised by the community

Preserving the purpose of the subreddit

Many members expressed concern that introducing official customer support could shift the subreddit’s focus away from community discussions, collections, and general appreciation into a customer support-oriented space

Use of existing support channels

A recurring sentiment from the community was that customer service matters should remain within Coach’s existing official support channels, and that efforts would be better directed toward improving the effectiveness of those channels.

Maintaining community independence

Several members raised concerns about potential brand influence and the importance of preserving the subreddit as an independent community space.

Protecting open discussion

Some users also shared concerns that official brand participation could impact the openness and authenticity of discussions within the community.

Alternative suggestions from the community

While the majority opposed the proposal, some members suggested alternatives such as:

- A dedicated support megathread
- A trial period
- A separate subreddit

These suggestions were helpful in understanding the community’s preferences and concerns.

Final decision

Based on the early outcome of the community vote and the initial feedback received, the moderation team has decided that we will end the vote early and we will not proceed with allowing official Coach customer support participation in the subreddit.

This decision was also unanimously supported by the moderation team, with all moderators aligned in maintaining the subreddit as an independent, community-driven space.

We remain committed to maintaining this subreddit as an independent, community-focused space for discussion, sharing, and engagement centered around Coach, without direct official involvement from the brand.

Thank you again to everyone who contributed feedback and participated in this discussion.

- Mod Team

Hi everyone,

Coach has reached out to us regarding the possibility of establishing a dedicated customer support presence within our subreddit. If implemented, their support team would operate under a new designated flair specifically for customer support.

To be clear, Coach would not be permitted to engage in any promotional or marketing activities within this subreddit. Their participation would be strictly limited to customer support-related matters.

We also want to address transparency and independence. The moderation team will not receive any compensation, perks, incentives, or special benefits from Coach in exchange for allowing this arrangement. Additionally, Coach will not receive any moderation privileges or influence over how this subreddit is managed.

Our priority is ensuring that this community remains independent, transparent, and moderated by individuals who are not affiliated with Coach.

The purpose of this announcement is to gather feedback from the community. We want to hear your thoughts on whether you would find this type of dedicated customer support helpful and whether you support this arrangement.

We will be holding a community vote starting today, which will remain open for one week to gather feedback from members.

Community feedback will be an important factor in our decision-making process, and we strongly encourage everyone to share their thoughts.

At the same time, final discretion will remain with the moderation team as we evaluate all factors to determine what is best for the long-term interests of the subreddit. The outcome of the vote will help guide our discussions, though any implementation will ultimately depend on what we believe is best for the community.

- Mod Team

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