They denied my wife's diabetes medication and sent her a bathroom scale instead
She had gestational diabetes and has been pre-diabetic for the last 15 years. She's on Mounjaro which has prevented her from getting full-blown diabetes.
We switched from Anthem to United due to a job change and they denied her prescription as unnecessary. After all, she's not diabetic! So OBVIOUSLY she doesn't need it!
And then they sent her a bathroom scale. It is a really nice scale but ... it's pretty insulting.