u/Boat139gaudy

My son has had his PSN account for seven years. Games, friends, all his progress, everything. It got permanently banned after a group of people deliberately timed false reports so they’d hit right after each previous suspension ended, making it look like something new happened every time. We have screenshots showing the pattern and the messages behind it.
We appealed and laid out everything, the timing, the coordination, all of it. PlayStation denied it without really addressing any of the context. Their appeal form only lets you use 300 characters, so there wasn’t even room to explain the situation properly in the first place.
Since then we’ve tried the BBB, the FTC, reached out to their support account on Twitter, sent a written letter, and even reached out to local news. Haven’t heard back from most of it.
He’s lost something he spent years building because a small group of people figured out how to game the reporting system, and at this point there’s no real path left to get it looked at again.
If anyone knows another way to actually get this in front of a real person at PlayStation, or has dealt with something similar and found anything that worked, I’d really appreciate hearing it.

My son has had his PSN account for seven years. Games, friends, all his progress, everything. It got permanently banned after a group of people deliberately timed false reports so they’d hit right after each previous suspension ended, making it look like something new happened every time. We have screenshots showing the pattern and the messages behind it.
We appealed and laid out everything, the timing, the coordination, all of it. PlayStation denied it without really addressing any of the context. Their appeal form only lets you use 300 characters, so there wasn’t even room to explain the situation properly in the first place.
Since then we’ve tried the BBB, the FTC, reached out to their support account on Twitter, sent a written letter, and even reached out to local news. Haven’t heard back from most of it.
He’s lost something he spent years building because a small group of people figured out how to game the reporting system, and at this point there’s no real path left to get it looked at again.
If anyone knows another way to actually get this in front of a real person at PlayStation, or has dealt with something similar and found anything that worked, I’d really appreciate hearing it.

My son has had his PSN account for seven years. Games, friends, all his progress, everything. It got permanently banned after a group of people deliberately timed false reports so they’d hit right after each previous suspension ended, making it look like something new happened every time. We have screenshots showing the pattern and the messages behind it.
We appealed and laid out everything, the timing, the coordination, all of it. PlayStation denied it without really addressing any of the context. Their appeal form only lets you use 300 characters, so there wasn’t even room to explain the situation properly in the first place.
Since then we’ve tried the BBB, the FTC, reached out to their support account on Twitter, sent a written letter, and even reached out to local news. Haven’t heard back from most of it.
He’s lost something he spent years building because a small group of people figured out how to game the reporting system, and at this point there’s no real path left to get it looked at again.
If anyone knows another way to actually get this in front of a real person at PlayStation, or has dealt with something similar and found anything that worked, I’d really appreciate hearing it.