I CAN'T TAKE IT ANYMORE (pro user)
Before the mods delete my post, I'm not here to insult the company. I understand they have to feed so many employees, but as a pro user for a year, I've run into so many problems.
I have had a Perplexity subscription for almost a year (August 20th) and now I don't know how this service hasn't lost all its users. Now all the posts I see are about the new limits, which are pretty shameful. At first we had 500 responses from premium models, and now I can only get about 6 before I get a paywall for the max. I've never complained. A while ago I could upload unlimited images, now I can't even upload 10 and it blocks me. A while ago there were almost unlimited photos and like 15 videos a week, now 0 videos and 2 photos before the limit is reached. At one point, I was using Perplexity, I applied with a Pro model, and the site told me I didn't have Pro! I checked, my plan was gone, there was absolutely nothing there (not even in the expired/removed plans lmao) even though I had the Discord role. I contacted Perplexity but got no response. I received my plan back TWO WEEKS later (I had already moved to OpenCode and Claude Free, which were much better) with 2,000 credits (20 dollars) per computer as an "apology". I made a base for a project of mine at the time and in a prompt it used 1700 credits but it was also quite good, with the 300 I created a discord bot which, honestly, still had some problems that I had to solve with great difficulty by hand. Then I randomly went with -57 credits which then reset haha.
The final straw came today. I was mainly using Comet because I like the UI and the Assistant that controls the browser was very good... well, it was! Now I found out it's ONLY FOR COMPUTER PERPLEXITY? ARE YOU SERIOUS? I'm not going to pay $200 a month for a decent assistant. Now all the pro features are converted to max and for fear of using the full limit I have to buy Sonar 2 which isn't one of the best models. I cancelled my subscription.
Now I think I won't buy AI plans anymore also because nowadays the things we pay for can be cancelled at any time, even when you have paid for that service for the whole year.