PSA: do not buy an engagement ring from Tiffany’s
In 2021 my husband purchased a platinum engagement ring with a pave band from Tiffany’s. About 6 months later 2 of the pave diamonds fell out. We took it back to Tiffany’s and they made us pay for the diamond replacement and resized the ring. We were upset but the diamonds were tiny and the total repair was around $500. I have since worn it every day on the same finger as my wedding band; I also wear 3 other rings daily and have been for much longer (10-20 years). About a month ago I looked down and my engagement ring band had completely snapped, and the same two diamonds had fallen out. We took it back to Tiffany’s and they sent it to their repair center who told us it was from “wear and tear” and quoted $7k to repair (more than half the cost of the ring). Each of my other rings is perfectly intact, not even misshapen, I don’t operate heavy machinery, I work from home, I am active but shouldn’t an engagement ring be designed to withstand normal everyday activities? We’re obviously aren’t going to pay that repair cost and are going back and forth with them, but does anyone have advice? And to anyone considering to purchase a Tiffany’s ring, I would think twice!!