HELP! LifeMiles booking gone bad
desperate for help...
Lifemiles booked me a ticket with miles.. but now they say the middle name is missing.
they are unable to tell me how to fix it. Call center said to contact Whasapp that has a process. but they tell me they can't finish it since it was not purchases by avianca, but with miles, so I have to call the call center.. which again tells me to to go to whastapp.. and I am in endless loop...
the agents also tend to just hang up when you tell them you already tried it..
does anyone have any tips?