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u/Cant_Change_Itt

r/reddithelp r/RunningCirclejerk r/london r/LondonUnderground r/uktrains r/help r/TransportForLondon r/londoncycling
▲ 7 r/LondonUnderground

CSA (Customer Service) roles will likely open up by November 2026

If you’re interested in working for TfL/LUL (London Underground), make sure you have November 2026 in your diary!

>The next round of Customer Service Assistant (CSA) recruitment will be advertised by November 2026. This will likely be for CSA2 Full Time roles, although this could be subject to change depending on business need and it may be that we start advertising for CSA1 Full Time roles instead. 

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-0108-2627

reddit.com
u/Cant_Change_Itt — 3 months ago
▲ 0 r/help

My posts and comments are being auto deleted on r/london

Mods say it’s due to the filter and there isn’t anything they can do about it. is Reddit able to remove me from the filters somehow??

reddit.com
u/Cant_Change_Itt — 3 months ago
▲ 10 r/LondonUnderground

TfL prepares for surge in late-night travel as world-class events draw millions across London

  • Transport staff from World Cup competing nations gather at Wembley Park Tube station ahead of a busy summer of late-night travel
  • Football screenings, major concerts and extended pub opening hours expected to drive some of the busiest evenings of the year on public transport
  • TfL to partner with Boxpark and Toca Social venues in London to provide travel advice at World Cup screenings, amid launch of new multilingual customer information on the Elizabeth line in 38 different languages in June (launching at https://www.elizabethlinego.co.uk/ )
  • London named Culture Capital of the World by Time Out, beating global rivals Paris and New York

Millions of Londoners are set to travel late into the night this summer, as international football screenings, major concerts, outdoor events and extended pub opening hours drive some of the busiest evenings of the year on the capital’s transport network.

This will come after some of the busiest weekends of the year, marked by the London Marathon and the dramatic climax of the Premier League season. Based on previous years and the range of events in London, TfL expects Sunday 24 May to have seen more than 5.8 million Tube and bus journeys, making it one of the busiest Premier League final days in recent years*. Just weeks earlier, London Marathon day (Sunday 26 April) saw millions of journeys across London’s transport network, highlighting the scale of demand during major events.

TfL expects this trend to continue, with Arsenal’s victory parade on Sunday 31 May and this summer’s FIFA Men’s World Cup set to drive significant late-night travel. Although matches will take place overseas, fan events, screenings and extended licensed hours are expected to increase evening and late-night journeys across London, alongside a packed programme of concerts and major events at venues across the capital.

To mark preparations for the busy months ahead, frontline transport staff representing nations competing in the Men’s World Cup gathered at Wembley Park Underground station - one of the busiest stations during major events - highlighting both the global nature of London’s transport workforce and its role in keeping the city moving safely during large-scale occasions.

As part of the Mayor’s ongoing work to improve public transport and support Londoners with the cost of living, he has introduced the new Weekend Hopper, which means that people will be able to travel across the city on buses and trams for the whole day on Saturdays and Sundays for the price of just a single fare. This innovative fare will run for six weekends throughout the school summer holidays, from 25 July to the end of August – including the bank holiday Monday, when millions travel across the capital to enjoy Notting Hill Carnival.

London has recently been named Culture Capital of the World by Time Out, beating global rivals Paris and New York, and TfL’s teams are ready to welcome visitors from across the UK and around the world for a summer of major cultural and sporting events.

Andy Lord, London’s Transport Commissioner, said: "We’ve already seen the positive impact that major events like the London Marathon and the end of the Premier League season have on the city, and we expect this summer’s FIFA Men’s World Cup to bring the same energy to London with people coming together to support their teams.

"London is a truly global city, and that is reflected in the diversity of our brilliant transport workforce. Our teams work around the clock to keep customers moving safely and reliably – whether they’re heading to a concert, watching football with friends or enjoying a night out."

Seb Dance, Deputy Mayor of London for Transport, said: "London is the world’s sporting and cultural capital, and this summer is no exception. Whether you’re attending a World Cup screening, a headline concert or dining al fresco with friends, TfL will ensure you can travel around the city safely, efficiently and reliably.

"The Mayor and I are proud of our world-class public transport system, which provides great sustainable travel options to help millions of Londoners and visitors make the most of everything our incredible city has to offer, as we continue to build a better London for everyone."

Jason Mcintee from TfL’s Visitor Centre, said: "Excitement is already building across our stations ahead of this summer’s World Cup. As a Scot, I’ll be among many in London celebrating each game with friends and colleagues, and that’s true for so many nationalities across the capital.

"Events like this showcase the diversity of London’s communities, and we are ready to welcome customers from around the world to the network this summer."

As part of its customer support plans during the tournament, TfL will partner with Boxpark and Toca Social venues in London to provide travel advice at World Cup screenings. Customers travelling into London via Heathrow will be able to access a new Elizabeth line multilingual customer information service, translating live train departure and arrival information, as well as the latest service updates, into 38 languages, in June. By scanning QR codes on posters and promotions at Heathrow, customers will be able to view live service updates, planned disruptions, and real-time journey options in their preferred language.

The service will also be available at elizabethlinego.co.uk. Covering all 41 Elizabeth line stations, it helps welcome new visitors and guides them with clear, in-journey information for greater confidence and ease. The service also includes a route map and station information pages, highlighting key facilities such as catering, toilets, and accessibility features - including live lift status to support step-free travel.

Source: https://tfl-newsroom.prgloo.com/news/tfl-prepares-for-surge-in-late-night-travel-as-world-class-events-draw-millions-across-london-1

u/Cant_Change_Itt — 3 months ago
▲ 0 r/londoncycling

Avoiding C6 (Farringdon - E&C)

Is there a route that just avoids C6 completely? there’s so many on it who can’t ride properly and I’d rather ride on quiet streets.

reddit.com
u/Cant_Change_Itt — 3 months ago
▲ 113 r/LondonUnderground

The London Underground Is Too Hot, But It’s Not An Easy Fix

The London Underground is an iconic piece of Victorian era engineering. What started in 1863 quickly became a core piece of infrastructure that would define the modern character of the British capital. It’s grown and changed immensely in the many years that have passed. Sadly, increasing patronage and more trains have created problems that the original designers never envisaged.

Deep in those London tunnels lies an engineering challenge. The Tube is literally cooking itself. Every day, millions of commuters descend into a network of tunnels that have been absorbing heat since the reign of Queen Victoria. Those clay-lined tubes have been soaking up excess thermal energy like a giant underground radiator, and now they’re giving it back with interest. The tunnels are simply too hot, and cooling them down is inordinately difficult.

THE PERFECT STORM OF THERMAL CHAOS

The Tube’s heat problem isn’t just about one thing gone wrong – it’s about everything gone wrong at once. When Victorian engineers designed these tunnels, cooling wasn’t a major consideration. The tight, compact tunnels were built deep, nestled in the clay beneath London. In the early days, temperatures in the Underground were considered comfortably low.

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Originally, the clay surrounding the tunnels sat at around 14°C, acting as a heat sink for the network. However, over the years, with more trains coming and going and more heat pouring in, the temperature has risen. It now typically sits anywhere from 19° to 26 °C. That’s just the earth around the tunnels, though. Air temperatures are worse—hitting as high as 47°C during a 2006 heatwave. The problem has been a continual bugbear of the beloved Tube, with concerns that future heatwaves could see temperatures rise ever higher.

The problem varies depending on which part of the Tube you’re on; some lines are worse than others. The Central Line is worthy of the nickname “The Central Heat Line”, with temperatures historically reaching 35°C. That’s not just uncomfortable – it’s approaching the limit of what the human body can handle efficiently. Much of this is due to the tunnel’s design. Opened in 1900, it featured two compact tunnels buried over 20 meters underground with minimal space for ventilation. It’s one of the so-called “deep-level” lines on the Underground network. Meanwhile, the Victoria line hit 31°C at its peak in 2023, and actually overtook the Central line as the hottest line, recording an average temperature of 28°C last year. Contrast that with the newer Jubilee line, which recorded an average temperature of just 22°C—far more comfortable.

To understand the problem, we need to know where the heat is coming from. A breakdown of heat sources was provided by Rail Engineering in 2007. Trains using their brakes, converting kinetic energy to heat, contributed 38% of the total heat input to the underground. The rest was put down to mechanical sources (22%) and the drivetrain (16%)—because those big electric motors get hot in operation.

The rest of the heat came from a variety of sources, with train auxiliary equipment and tunnel support systems making up 13% and 4% respectively. The human factor can’t be ignored—each passenger is basically a 100-watt heater on legs. Multiply that by the millions of commuters that pass through each day, and you can see the scale of the problem. Indeed, passengers contributed the final 7% of heat generation in the Tube system. Of all the heat generated in the Tube, 79% passed into the tunnel walls, with 11% going into the tunnel itself. The remainder—just 10%—was removed via ventilation.

While the Tube had been slowly getting hotter for some time, the problem really started coming to a head in the mid-2000s, particularly when the European heatwave hit in 2006. Solutions were demanded, but the Underground wasn’t going to make it easy. The oldest parts of the network presented the greatest challenges, with precious little space to fit additional equipment for cooling. Many lines were simply too tight to allow for air conditioners to be retrofitted to existing trains, for example. Even if they were fitted, there would be a further problem of how to remove the additional waste heat generated from the tunnels, which were already too tight to ventilate effectively.

The quagmire had even prompted then-Mayor Ken Livingstone to put forth a £100,000 bounty for anyone that could solve the problem.  However, it went unawarded. Despite over 3,500 proposals, the Underground authorities found only unworkable or unaffordable solutions, or ones they were already considering.

As you might expect, the problem hasn’t just gone away. Indeed, British media have begun regularly putting out articles on the hottest tube lines each year, as well as updates on what is to be done. Looking ahead, climate change is only going to make this underground sauna more challenging to manage. TfL’s engineers are in a race against time and physics, trying to cool a system that was never designed to be cooled.

Transport for London’s engineers haven’t taking this lying down, however. In recent decades, they’ve thrown a range of complicated solutions at this difficult problem. Victoria Station saw major upgrades, with the successful trial of a groundwater-based cooling system and heavily-upgraded ventilation. On the toasty Central line, engineers realized there was an additional heat input into the system. Trains travelled above ground for part of their route, which would see them heat up in the sun and then bring that energy underground. Countermeasures included installing reflective material on train roofs and solar-reducing films on the windows.

Trials of a new panel-based cooling system have also taken place in recent years at the disused Holborn station, with TfL considering a rollout to various stations after successful trials. The system involves circulating cold water through a curved metal structure. Air is chilled by blowing it through the curved panels and into the station. The system is designed specifically to operate in stations on the deep parts of the Tube network, with an eye to keeping maintenance and operation of the system as practical as possible.

Some Tube lines have been lucky enough to get air-conditioned trains, too. These can be found on the Circle, District, Hammersmith & City, and Metropolitan lines. The modern S-Stock trains run largely on the less-deep sub-surface Tube lines, where it’s possible to easily deal with the hot exhaust of the air conditioning systems. These trains also have regenerative brakes, which turn some kinetic energy back into electricity to feed into the tube network. This cuts the amount of kinetic energy turned into heat, which aids in keeping the network cooler.

The Picadilly line is due to gain air conditioning, when it abandons its 1973 Stock trains for newer models. Other lines will have to wait longer. Central Line is slated to receive new air-conditioned trains in early 2030, which will replace the aging 1992 Stock models operating on that line. Bakerloo, Waterloo and City, and Jubilee lines are slated to receive upgraded trains “within the next 20 years” according to a Transport for London statement late last year.

Air conditioned trains will help to some degree by cooling passengers on the move. However, those air conditioners will necessarily pump heat out of carriages and straight into the tunnels the trains are travelling through, plus some waste heat to boot. That heat will have to be dealt with one way or another, lest the network heat up further. There’s also the problem that passengers on platforms will still be exposed to high temperatures. Ultimately, both the stations and the trains need to be brought down to reasonable temperature levels. Ideally, the tunnels would be, too, in order to protect any customers that get stuck in a tunnel on a broken-down service. TfL also needs to find a way to bring temperatures under control if it wants to increase services. More trains means more heat going into the system—so it’s important to find a way to pull more heat out, too.

Overall, the problem is still a long way from being solved. The fact is that the London Underground has 11 lines, 272 stations, and more than 4,000 trains. Upgrading all of those at once simply isn’t economically viable. Instead, it appears that Transport for London will keep chipping away at the issue, bit by bit, over the years to come. Ideally, this will outpace any increases in average temperatures brought on by our seemingly-ever-hotter climate. For now, London’s commuters will continue their daily descent into one of the world’s most interesting thermal management case studies. Just remember to bring a bottle of water and some breathable clothing– you’re going to need it.

hackaday.com
u/Cant_Change_Itt — 3 months ago
▲ 1 r/reddithelp

Posts on r/London being removed automatically

it’s only this subreddit and the moderators say they have no control over the filters. how do I get this issue fixed?

reddit.com
u/Cant_Change_Itt — 3 months ago
▲ 155 r/LondonUnderground+1 crossposts

TfL urges customers to seek staff help to recover items that fall onto the tracks rather than risk danger trying to retrieve items themselves

  • Appeal comes after the number of reported incidents involving items on Tube tracks more than doubled between 2022 and 2025
  • People risk serious injury to themselves and others, as well as prosecution and a fine, by going onto live tracks and are reminded to always seek help from trained staff who can safely retrieve items
  • Customers are urged to take care when out and about on London’s transport network and stand behind the yellow line, look after their belongings and avoid rushing

As the number of reported items such as mobile phones falling onto London Underground tracks is increasing sharply, Transport for London (TfL) is reminding customers of the dangers of going onto the tracks to try and get their items back and advising how staff can provide help.

Tube and rail services in London use electrified rails which can cause serious injury to anyone who comes into contact with them, including those who trespass onto the tracks to retrieve personal items. Between 2022 and 2025, the annual number of reported incidents of items on London Underground tracks more than doubled, from 209 to 438, and rose most sharply between 2024 and 2025, by 166 reported incidents.

Trespassing on the tracks is a criminal offence and may result in prosecution and a fine. Although most people do the right thing and seek help from staff to recover their belongings, TfL is increasing the number of posters on the network to remind people of the dangers of attempting to retrieve items from the tracks themselves, and that staff are on hand to help.

Trained staff members use a Track Retrieval Device to pick up items without needing to go onto the tracks. The device has a range of attachments that retrieve objects of varying sizes, from mobile phones and earbuds, to larger items such as hats and shoes. Occasionally, staff may need to go onto the tracks to retrieve the item and sometimes wait until the end of service. Staff always aim to return the item to its owner as quickly as possible.

Elizabeth line, London Overground and London Underground customers should inform a member of staff on the platform if a personal belonging ends up on the tracks. If none are available, they can use a help point or speak to a team member in the ticket hall or station entrance. On the DLR, customers should inform the staff member on the train or use the emergency alarm on the platform, and on London Trams, customers should use the Passenger Help Point on board the tram and on platforms.

Safety remains TfL’s top priority and customers are reminded to stand behind the yellow line, keep an eye on their belongings and avoid rushing to help prevent incidents such as items falling onto the tracks.

Mark Evers, TfL’s lead on Customer Insight, Strategy and Experience, said: "When a valuable or important personal belonging falls onto the tracks**,** it’s natural to panic, but that moment of panic can cloud our judgement. Going onto the tracks to retrieve the item is extremely dangerous, endangering ourselves and others. No item’s worth that risk. We urge everyone to stay behind the yellow line and take precautions to prevent items from falling. If something does fall, our trained staff are ready to help, to save you putting yourself and others at risk."

A customer who contacted TfL after this experience happened to them, said: “I dropped my phone on the tracks at Stratford station and the staff member I spoke to was extremely polite, patient and helpful. He spent a long time helping me look for my phone and, when we couldn’t see it on the tracks, arranged for the night staff to look for it so I could collect it from the office in the morning. I was so grateful for their efforts.” 

Number of reported objects on the tracks on the TfL network (London Underground only), by year: 

  • 2022 - 209
  • 2023 - 197
  • 2024 - 272
  • 2025 – 438

Source: https://tfl-newsroom.prgloo.com/news/tfl-urges-customers-to-seek-staff-helpto-recover-items-that-fall-onto-the-tracks-rather-than-risk-danger-trying-to-retrieve-items-themselves

u/Cant_Change_Itt — 3 months ago
▲ 426 r/uktrains

It appears that HS2 Phase 2b (Crewe-Manchester) is back on the cards

Expected on Wednesday for The King’s Speech.

u/Cant_Change_Itt — 3 months ago
▲ 66 r/LondonUnderground+1 crossposts

TfL Staff need more protection against attacks, union says

Transport workers in London are being punched, spat at, sexually assaulted, verbally harassed and threatened "on a daily basis", according to a union which is demanding better protection for its members.

The National Union of Rail, Maritime and Transport Workers (RMT) said Transport for London (TfL) must ensure stations are staffed properly and have more police officers at each location.

It also wants assaulting a transport worker to be made a specific offence.

Data from the London Assembly indicated that in 2023-24 there was an average of 200 incidents a week.

'Broken jaws and brain damage'

In February, the London Assembly Transport Committee heard from front-line workers as part of an investigation into assaults on transport staff.

Luke Banks, a revenue control officer on the London Underground, was assaulted at King's Cross Station last year after stepping in to defend a colleague who was being threatened.

He told assembly members: "The customer turned on me, shoved us both in the chest and started screaming death threats."

Paul Feakes, a fellow revenue control inspector, was punched twice by a member of the public and "dragged across the ticket hall floor".

A senior front-line staffer said the levels of abuse "seem to have hit record levels following a hollowing out of the workforce".

They added: "We've seen a lot more opportunists trying to travel for free, while violence against staff is through the roof. We've had broken jaws, eye sockets, brain damage - that used to be super rare even a decade ago, now it's commonplace."

The latest figures suggest a 35% increase in incidents against rail staff and 18.5% against bus drivers since 2021.

John Leach, from the RMT, told the Local Democracy Reporting Service said: "In London, we had a case of one of our members being killed in Ilford - but every day we have members being punched, spat at, sexually assaulted, verbally harassed, threatened – it's worse than its ever been, and TfL don't even deny it."

Siwan Hayward, TfL's director of security, said the "rising levels of hostility and hate across society make clear that we cannot be complacent". 

She said they were "working closely" with staff, the police, operators and trade unions and had taken measures including making body‑worn video essential kit for all front line staff, improving CCTV and making interventions to reduce the triggers of conflict.

bbc.co.uk
u/Cant_Change_Itt — 4 months ago
▲ 978 r/TransportForLondon+3 crossposts

The future of Heathrow Express should be reconsidered amid falling passenger numbers, according to the Mayor of London.

The Airports National Policy Statement (ANPS), co-authored by Transport for London (TfL) and London Mayor, Sir Sadiq Khan, has suggested the current operation should be reviewed amid the success of the Elizabeth line.h

In its submission to the Department for Transport (DfT), the two parties say ridership on the open access service “is steadily falling and we need to reconsider whether this service is the best use of these valuable train paths into Paddington.

“The current service contract ends in 2028 and alternative options should be considered that can increase ridership at a lower cost to customers to the airport.”

The submission, made in February, was released in a Freedom of Information request. The DfT said a decision on the future of Heathrow Express “will be announced in due course,” though RAIL understands it is expected before the end of the year.

Heathrow Express has been operating services to and from London Paddington since 1998 at a frequency of four trains per hour (tph).

Services take 15 minutes to reach Terminals 2 & 3 and 21 minutes to get to Terminal 5.

The company is a subsidiary of Heathrow Airport Ltd, with trains operated and maintained by Great Western Railway since 2018 in a ten-year agreement.

Heathrow Express Business Lead, Aoife Considine, said the company recorded 4.5m journeys in 2025.

She said: “Passengers value our convenient, direct service - twice as quick as the Elizabeth line - and this is reflected in the latest Rail Customer Experience national survey, where Heathrow Express achieved 90% passenger satisfaction and ranked among the top performers in the UK for value for money.”

Office of Rail and Road (ORR) passenger numbers have shown a post-pandemic decline from 4.7 million in 2022-23 to just under 4.3m in 2024-25. The peak of the last ten years was 6.7m in 2018-19.

ORR quarterly data published so far for 2025/26 shows the company arrested the slide across the first nine months of the last financial year, but didn’t record any growth either.

Heathrow Express managers expect higher numbers in 2026 and say that expected lower post-COVID figures have coincided with the arrival of the Elizabeth line in May 2022.

The Elizabeth line operates 6tph to the airport from Central and East London. 4tph continue to Terminal 4 and 2tph reach Terminal 5.

In the same submission to the DfT, the Mayor and TfL said the ten additional Elizabeth line trains currently being built will double Terminal 5 frequencies.

“We would be keen to discuss how frequencies can be further increased to support more people accessing the airport using the Elizabeth line,” TfL and the Mayor said in their submission.

RAIL understands Network Rail views the idea of running additional Elizabeth line services on the Main lines challenging, as they would have to use the flat crossing at Ladbroke Grove because they run to/from the Relief lines.

However, a source suggested TfL would look for additional Elizabeth line services to use the Relief lines and let GWR use any released Main Line paths.

Alex Williams, TfL Chief Customer and Strategy Officer, said: “With limited capacity on the Great Western Main Line (GWML) and competing demands from a number of train services, the focus must be on using it in a way that benefits the most passengers and improves reliability.

“As customers increasingly choose the Elizabeth line for its frequent, direct services, and with Heathrow Express’s current GWML access ending in 2028, we are working with the government, Network Rail and other stakeholders to consider how best these train paths are used.”

Source: https://www.railmagazine.com/news/mayor-of-london-and-tfl-call-for-heathrow-express-future-to-be-reconsidered

u/Cant_Change_Itt — 4 months ago
▲ 221 r/TransportForLondon+1 crossposts

[An unconfirmed report that] Transport for London (TfL) is looking to trial Bluetooth’s Auracast technology on its buses, Liam O’Dell can reveal.

Unlike standard Bluetooth pairing, Auracast allows for an unlimited amount of receiver devices – such as compatible hearing aids, earbuds and headphones – to connect to a single audio stream.

The technology has already been used in venues such as Frankfurt Airport, the Sydney Opera House and London’s National Theatre, with Auri transmitters installed and piloted at Bristol Temple Meals last year.

Mark Evers, TfL’s lead on customer insight, strategy and experience, said in a statement issued on Tuesday: “We’re committed to making our transport network as fair, accessible and inclusive as possible.

“As part of this, we are planning a trial of Auracast Bluetooth technology on buses, which would allow service announcements to be broadcast directly to customers’ compatible headphones and hearing aids.

“The results of this trial will inform any future decisions about other forms of transport within the TfL network, including rail services.”

It is not known when the trial will take place.

Source (unconfirmed, no official TfL press releases exist): https://liamodell.com/2026/04/29/transport-for-london-tfl-buses-auracast-bluetooth-deaf-accessibility/

u/Cant_Change_Itt — 4 months ago
▲ 94 r/LondonUnderground

In an ideal world, this would be my tube proposal. The underground line would be fully GOA4 (Grade of Automation 4, ie fully autonomous), include full Platform Screen Doors, be fully underground in a single bore tunnel and would link together national rail, unserved towns and major town centres. It would not be a mainline, it would be a similar sizing to ”subsurface“ tube stock, such as trains on the Metropolitan or District lines.

The line would run from Kingston to Woolwich and Abbey Wood via:

  • Kingston
  • Surbiton
  • Tolworth
  • Worcester Park
  • Stonecote (51.3790769, -0.2198932)
  • Sutton Common
  • Hackbridge
  • Beddington North (near the IKEA),
  • East Croydon
  • Shirley
  • West Wickham
  • Park Langley
  • Bromley South
  • Sunridge
  • Sidcup Central (located near the Town Centre as opposed to the current station)
  • Bexleyheath Market (located in Central Bexleyheath as opposed to the current station)
  • Either Woolwich for DLR/Elizabeth Line/Buses or Abbey Wood for DLR (extention from Thamesmead), Elizabeth Line, National Rail

(I apologise in advanced for the terrible line diagram but I hope it illustrates my point).

u/Cant_Change_Itt — 4 months ago
▲ 1.8k r/RunningCirclejerk+1 crossposts

The marathon runner also had to partake in Shakira law, where his hips had to not lie. He has previously been stabbed 342 times, 100 times fatally and had his phone stolen 160 times, just during the Marathon alone.

He’s also had his thoughts challenged by the thought police, who forced him to think about how welcoming and open London is, a terrible thought to a certain type of meat. Londonistan is a no-go zone now.

(Satire)

u/Cant_Change_Itt — 4 months ago