u/CapnLegitDeal6963

Truck from Carvana keeps breaking down. Force buyback?

Location: San Diego, CA

I bought a 2019 Chevy 2500HD diesel from Carvana with 67,000 miles. The truck looked almost Brand new aside from cracked tires which I replaced immediately. So far, It's been 60 days of ownership and 1500 miles so far. All repairs have been covered under warranty.

The first issue happened on day 8 of ownership (figures...) and has cascaded into endless problems with the truck. So far, the truck has gone into limp mode/reduced engine power 3 times now and has been at the dealer for repair 3 times so far. The dealer replaced the pedal position sensor first time, wiring harness to the pedal sensor the second time and a diesel fuel injector and harness the third time. Then I drove it about 400 miles and it started shifting really rough. Another call to silverock (warranty company) later and it's currently at Aamco getting a new transmission installed.

I simply can't trust the truck anymore as I am using it for my job as a company owner and it has let me down every time I drive the thing. I have called Carvana about this and made it "up the chain" and they basically told me to pound sand. What would anyone recommend the next steps be? Thank you in advance.

reddit.com
u/CapnLegitDeal6963 — 5 days ago

Endless issues with truck bought from Carnava, next steps?

I bought a 2019 Chevy 2500HD diesel from Carvana with 67,000 miles. The truck looked almost
Brand new aside from cracked tires which I replaced immediately. So far, It's been 60 days of ownership and 1500 miles so far. All repairs have been covered under warranty.

The first issue happened on day 8 of ownership (figures…) and has cascaded into endless problems with the truck. So far, the truck has gone into limp mode/reduced engine power 3 times now and has been at the dealer for repair 3 times so far. The dealer replaced the pedal position sensor first time, wiring harness to the pedal sensor the second time and a diesel fuel injector and harness the third time. Then I drove it about 400 miles and it started shifting really rough. Another call to silverock later and it's currently at Aamco getting a new transmission installed.

I simply can’t trust the truck anymore as I am using it for my job as a company owner and it has let me down every time I drive the thing. I have called Carvana about this and made it "up the chain" and they basically told me to pound sand. What would anyone recommend the next steps be? Thank you in advance.

reddit.com
u/CapnLegitDeal6963 — 5 days ago