
Random hard reboots
I recently bought a used FB Marketplace PC with the following specs:
Motherboard: ASRock B650 PG Lightning
CPU: Ryzen 5 7600x
GPU: ASUS Dual Radeon RX 9060 XT 8GB
PSU (original): MSI MAG A650GLS
RAM: 16GB DDR5 4800Mhz (single channel on A2) Part Number: CT16G48C40U5.C8A1
SSD: INTEL SSDPEKNU010TZ
Ever since the day I bought the PC from the guy, I've been having consistent hard reboots while gaming. Only while gaming. It happens most often while playing Warframe, but has also happened in Sons of The Forest, Minecraft, and Guild Wars 2. It's also happened (less frequent) for my girlfriend while she's playing The Sims 4 and Paralives. I'm pretty much at a loss for what is going on.
I have tried/observed the following:
- Swapped PSU to MSI MAG A850GL (no reason for extra 250w, just all they had available)
- Ran DDU fresh install all GPU drivers
- Tried multiple different undervolt settings for GPU. Also tried with stock settings.
- Updated BIOS
- Ensured no XMP/EXPO profiles
- No CPU overclock
- OCCT CPU test - passed
- OCCT Memory test - passed
- OCCT Power test (prior to PSU swap) - passed
- OCCT 3D Adaptive test - passed
- OCCT VRAM test - produced a LiveKernelEvent 141/driver crash once 22m in to 1h test.
- No WHEA-Logger errors. Mostly Kernel-Power 41 entries after crashes.
- All temperatures/voltages are fine.
I'd also like to note that it does not BSOD when it crashes. Sometimes the game freezes and audio freezes for a split second and then screen goes black and system reboots. Other times it's just instant black screen and reboot. It only happens while gaming as I previously mentioned. Sometimes I'll be able to get 30-45m in to a match on Warframe and then it crashes, other times it'll crash 5 mins after booting game. It's completely random.
I am currently testing disabling Resizeable BAR/AMD Smart Memory with a -10% power limit and -200Mhz max freq offset for GPU. Like I said I'm at a loss of what to do and I've pretty much reached my knowledge limit and ChatGPT is running me in circles at this point. I know I started myself off rough considering it's a used FB Marketplace PC but, what can you do.
If anyone here has any experience with issues like this or has any insight they could provide me with, it would be much appreciated. If there are any logs that I can provide, or any screenshots of anything please let me know and I will do my best to provide them to help with further diagnostics.
EDIT: GPU driver version is 32.0.31021.5001 per HWiNFO
EDIT again: HWiNFO system summary