What happened here?!
I sold something privately a couple of weeks ago and the buyer paid by PayPal goods & services. I shipped it RM48 tracked. Tracking shows it was delivered within 48hrs complete with photo at the address, door open, buyer visibly receiving parcel.
Fast forward to today and the parcel lands back at my door. Same contents. Same packaging (but taped back up). The parcel has the return address circled and a label stating “RP INTERVENTION DIVERT”. I googled this and it doesn’t make any sense to me. The buyer clearly received the parcel. Have they somehow shipped it back (without asking for a return) simply by circling the return address and putting it in a parcel box?