u/Channianni

Does anyone have knowledge of how the Ride Accessibility program is supposed to work, and whether it only applies to those in wheelchairs or with mobility aids?

We visited with a child with a rare but complex health condition - think chromosome duplication or deletion that can present with a bunch of issues that would impact your ability to enjoy the park fully or for long periods of time, some cognitive and some physical. They do, however, LOVE rollercoasters.

These conditions are not all immediately visible, but are backed up by doctor's assessments in writing.

Guest services refused to let us complete a RAP assessment questionnaire, would not review paperwork, and flatly stayed "We don't do anxiety or ADHD", neither of which the child has.

When I asked what sort of thing the program covers (the website mentions autism and sensory difficulties - again, not the issue here, but indicates some accomodations are made outside of wheelchair access) the guest services rep said they couldn't tell me.

Is this usual for Busch Gardens?

I set up redirection three years ago when I moved house. I discovered that for the last year, despite me renewing, none of the mail has been redirected.

I have opened multiple cases with RM about this and never receive a response, even with proof that recorded items were delivered to the old address. The closest we get is that the complaint has been forwarded to the postmaster of the local brand for investigation, and then the complaint is closed with no further contact made.

It's coming up to renewal - would cancelling my renewal and restarting it as a new redirection have any hope of actually restarting the service?