Just switched from Eero to TP link Deco. Couldn’t be happier!

All my problems have been resolved by switching to TP-Link Deco

For anyone landing here with similar issues, here’s the full arc and what my issues were and what happened.

The problem:

For months, I have been experiencing cascading device connection issues across the eero mesh. Devices dropping and reconnecting several times a minutes throughout the day. Different devices got blamed each time. First one device category, then another. But the actual pattern was a rotating cast of victims, not a consistent culprit. Devices on the network would lose authentication, drop off, and the issue would spread to others. The internet connection itself stayed up. this was a LAN-side mesh issue, not WAN.

What eero support tried:
• Subnet expansion + DHCP lease table reset (helped briefly, then broke again)
• Firmware update and subsequent rollback
• Disabling Apple HomeKit Secure Routing (broke again after this too)
• Disabling IPv6
• Reverting WPA3 → WPA2
• Turning off client steering
• Turning off band steering
• Reserving IP addresses for problem devices
• Reserving specific ports
• Turning off Thread support

What I tried on my end:
• Full network reset (all eero nodes)
• Resetting Wi-Fi on every single device and re-pairing from scratch
• Power-cycling the modem + eero in sequence multiple times
• Repositioning eero nodes and extenders for better coverage and reduced interference

Eventually it became clear they didn’t have a root cause. Each “fix” bought a minutes to hours of stability before the cascading failures returned.

Each attempted fix cost a feature or hours of re-pairing work without actually solving the problem. By the end, I had a stripped-down network (no WPA3, no IPv6, no HomeKit Secure Routing, no client/band steering, no Thread) and still had failures. That’s not a fix, that’s a workaround tower that doesn’t even stand up.

What I switched to:

TP-Link Deco (Wi-Fi 7 tri-band mesh). Migration took an afternoon for a multi-device household. It was a mix of Apple devices, Windows devices, smart home gear, speakers, switches, hubs, etc.

Bottom line:

If eero support keeps “fixing” your problem by disabling features, watch whether stability actually holds in my case, even the stripped-down network eventually broke again. Their firmware has known weak spots across multiple dimensions (mesh auth cascades, PPPoE handling, HomeKit/IPv6 interactions). Switching to a different mesh ecosystem solved it. The Deco isn’t perfect, but it doesn’t make me turn off modern Wi-Fi features to stay connected.
Happy to answer questions if anyone’s debating the swap.​​​​​​

Again, on the phone with the same situation as before. eero 6 is dropping devices constantly. 1hr later. Still on the phone and trying to get someone on the tier 2 team to take a call. This is so frustrating because the last tier 2 support person emailed me asking such basic questions that were answered during a 3 hour phone call. Then when I replied, case closed…

Not trying to be rude, but hoping to get someone’s attention. I will update post when support answers.

UPDATE:

After hours on the call, I told the rep I was not going to wait to setup a call with the level 2 team the next day given how level 2 just closed my case the first time. After a significant amount of time they agreed to call now.

While I was on the call, they told me they were going to reset the sub-net. I asked what for, they told me to clear room for IP addresses. After the reset, we stayed on the phone for another lengthy period. Temporarily, it did resolve the issue, but it creeped back. The Apple TV continued to drop connection. For reference… It dropped on and off 8 times in the span of 1 minute. The rep (albeit nice) asked that I send an email with timestamps of connection dropping. Didn’t make sense as I told her it was constant and every time I saw it drop I told her it dropped again. She reverted and said to email a time when it starts to they can monitor. I responded with it is pretty constant. After the reset, this then move to a HomePod, a Bose smart speaker and other devices.

They told me they would follow up this morning as they are monitoring the network and can’t see anything wrong with it. So far… nothing.