Locked out of my account after getting a new iPhone — no way to contact support?
I just got a new iPhone and am trying to sign into my account. The problem is that it keeps asking me to authenticate/approve the login through my old iPhone, which I no longer have.
I tried logging in through the website thinking I could fix it there, but I run into the exact same issue - it wants authentication from the old device.
What’s really frustrating is that I cannot seem to find any way to reach an actual person — no email, chat, or phone support that I can find. I feel like I’m stuck in a loop: I need access to my account to change the authentication method, but I need my old phone to access my account.
Has anyone dealt with this and successfully recovered access? Is there a support channel or account recovery process I’m missing?
Any help would be greatly appreciated. I’m beyond frustrated at this point.