How much of your incident response do you automate?
I’ve been checking how to build a disaster recovery plan for cloud dependencies and how to automate as much remediation as possible. The plan is to have the system auto-restart services or rollback deployments when things crash.
But when I read up on AIOps, I saw recommendations to make sure a human is involved for anything high-risk. It makes sense because you do not want an automated script taking down a production database by mistake. But now I am trying to figure out where to draw the line exactly between guided recommendations and full automation.
If anyone here relies on machine learning for root cause analysis, which actions do you let the system execute on its own, and what requires manual approval?