u/Civil_Tea_3250

This was last night in Setauket, NY. A water pipe directly behind the cabinets burst, 2 inch water line. The water got into the larger cabinet in the back as well as the charging cabinet itself, with water pouring down the inside of the screen, and the charger noise doubled and became very high pitched. It never stopped charging.

Thankfully FDNY helped me out. EVgo did not. Couldn't even shut off the chargers. Has this happened to anyone before? Any ideas on damages? My car is making some funny noises so I have to bring it in for assessment.

FYI, employees from the Target next to it said this has been going on for 2 months. Pretty much a brand new location. Avoid if you're in the area.

My account was accessed using an infostealer and cookies/cache ingress, super frustrating and hard to prove fraud. I saw 2 Nintendo egift card purchases IMMEDIATELY and contacted Amazon to cancel them, lock my account, etc. I went through the app garbage but figured I'd call CS to make sure. CS rep confirmed I'd be refunded and escalated it to a fraud or digital team for review.

The next day I check my banking app and one of the gift card purchases is still showing as pending. I call Amazon again, and again, CS rep assured me it's just a system thing, Amazon system shows NO charges, and it'll resolve in a business day or 2.

Today, it went through. I contact CS a third time for this same issue and lo and behold, CS says there are no refunds on egift cards. They couldn't explain why the others were cancelled and only this one went through. I had also received multiple emails from Amazon on the day of the fraudulent purchases indicating they noticed suspicious activity on my account and DENIED payment due to it. Every single communication from Amazon said it didn't go through. That doesn't matter to them either.

TLDR: cancel Amazon now, cuz even if you don't give your password out, don't share accounts, and use 2FA you can still have a random person get in and order egift cards and Amazon won't do anything about it.

Anyone have any ideas? I'm filing a charge back tomorrow when my back is open, informing my AG, and filing a complaint with CFPB, though I know nothing will come of it. I've had so many issues the past 2 years with them sending the wrong products or sending used products when I bought brand new and dealing with them giving me such a hard time. It's crazy. So I guess I'm officially done with Amazon. Awesome.

Anyone have experience with water ingress while charging?

Account hacked, egift card purchases unrefundable