[HIRING] Amazon PH – Investigation Associate (Non-Voice / Back Office) | Work From Home
Amazon Philippines is currently hiring for the position of Investigation Associate (SEPO) under a work-from-home setup.
📌 Job Overview
The role involves reviewing customer accounts and transactions to help detect and prevent potential e-commerce and payment-related risks. Responsibilities may include:
• Conducting account and transaction reviews
• Identifying suspicious or fraudulent activity
• Handling back-office operational tasks
• Using internal tools and guidelines to make accurate decisions
• Maintaining high attention to detail and data accuracy
This is primarily a non-voice/back-office role with minimal customer interaction.
🕒 Work Setup & Schedule
• Work-from-home arrangement
• 5-day work week
• Operations are 24/7, with shifting and rotating schedules
• Weekend, holiday, and possible night shift work may be required
• 9-hour shifts inclusive of breaks
✅ Qualifications
• At least a high school graduate
• Applicants with or without customer support/investigation experience may apply
• Fresh graduates and career shifters are welcome
• Strong written English communication skills
• Good analytical and problem-solving abilities
💻 Work-From-Home Requirements
• Dedicated and quiet workspace at home
• Reliable fiber internet connection
• Must currently reside within:
- Metro Manila
- Cavite
- Bulacan
- Laguna
- Rizal
Experience in investigations, fraud prevention, banking, payments, e-commerce, or customer support is considered an advantage but is not required.
If interested, feel free to send a direct message for additional details regarding the application process.
Only qualified applicants will be endorsed for referral.