r/BPOinPH

Image 1 — Beware sa bullies!
Image 2 — Beware sa bullies!
▲ 152 r/BPOinPH

Beware sa bullies!

To whoever she is na nagpost ng kacheapan nila sa threads, why naman dinelete agad at nag private/deact account? Nahiya yarn? Taga F-ever daw yata to based sa comments kanina and may mga nag submit na rin ng report sa company mismo which is deserve!!! Former agent from @loric@. Baka kilala nyo yan or kateam, pakitapik. Ang aasim ng mga ugali eh

Bago kayo mang mock ng newly hired just because maaga pumasok, check yourselves muna kung ano na ba narating nyo sa pagiging call center agent nyo. Baka nga kayo rin is bago bago lang din sa industry eh tapos ang aangas nyo agad lol.

u/as0ngmataba — 1 day ago
▲ 28 r/BPOinPH

Origin Data Breach

Nabalitaan niyo na ba yung data breach involving Origin and Accenture? They said 900,000 customers (current and former) credentials had been accessed. I feel sorry sa other agents under this account. :( They said eto raw pinakamadaling account sa Accenture.

Allegedly, yung laptop daw ng former employee ay hindi naibalik and hindi na-secure ng ACN IT.

Source: https://philstarlife.com/news-and-views/989937-origin-energy-data-breach-accenture-manila-employee?fbclid=IwdGRjcATy619wZG9mBWZkaWQWUMw4gP2nw3rn9YmtnC3qrVCr4KkEfGV4dG4DYWVtAjExAHNydGMGYXBwX2lkCjY2Mjg1NjgzNzkAAR5bN-jg6-eTU3TGBcobQljmImxCWTalMrrOsMeXsxC_jAs64T2wiAmC44ulnw_aem_v_MbMwdmaFUSt6IcDUpLbA

u/Internal_Oil_5209 — 1 day ago
▲ 66 r/BPOinPH

Optum background check gone wrong

Grabe, what could possibly be the reason for this? Lahat namn ng sinubmit Kong requirements ay accurate. Hindi ako nagkamali sa resume even, minsan mali sa pagibig yes but never in situations like this, nakakasad lang invest nako ng time, money and effort.

u/Forrest_agnis — 1 day ago
▲ 15 r/BPOinPH

Cognizant is Hiring, up to ₱40k offer!

Since I’m bored (currently on a refresher after my LOA) and
Cognizant is hiring for multiple account (listed below) for McKinley Hill, Taguig City and Bridgetown, QC. Kindly DM me if you’re interested so I can refer you and give you the details and qualifications.

McKinley Hill, Taguig City
- Insurance (Auto Loan, Property Loan, or Life Insurance)
- Sales & Advertiser Support Specialist
- Online Streaming account
- Allied Health - Pharmacovigilance
- Retirement Insurance
- Healthcare Support Specialist (must be PHRN)
- Rider Support
- Tech Support

Bridgetown, QC
- Compensation Helpdesk
- Healthcare Insurance
- IT Helpdesk
- Logistic
- Financial
- Retail

Please note that offers is based on your tenurity and position vacancy.

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u/kiwiidope — 1 day ago
▲ 55 r/BPOinPH

my emotional ahh cried after failing my final interview in Optum Alabang

i'm a 3rd year nursing undergraduate, this is my first time applying for a job and chose Optum because of their healthcare account

i passed the initial interview, and i'm really nervous about cat assessment, but surprisingly i passed with a high score, but i didn't expect the questions in the final interview, they said since i have no bpo experience they're just going to ask me to do a roleplay to show my skillset, it caught me off guard, it took me 4 tries to even come up with a boring scenario and i felt they're annoyed because it's just so simple and easy task, and i felt really stupid because i have 2 years experience in performing arts

i usually can handle rejection easily but to a first job application and i failed just stings really bad, i don't know what to do next, i have a scheduled interview in mckinley on another company (also healthcare account) i'm starting to think if i should go, i'm scared, overthinking, i know i am just overreacting but this rejection made me feel some type of way. it's early but i'm starting to think i'm just not good enough for this type of job

u/sailo777 — 1 day ago
▲ 50 r/BPOinPH

Saying goodbye to Emapta after 3 long years - internal employee ako, ask me questions.

This is not an invitation to fight me ah - oo alam ko our recruitment team isn’t the best.
I am an internal employee that knows enough BUT will not share anything confidential.

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u/curliestmenace — 2 days ago
▲ 149 r/BPOinPH

Is this normal in Philippine companies? Red warning rainfall but employees are still expected to report onsite

This company really sucks.
How many Philippine companies are still like this? There’s a Red Warning rainfall, roads are flooded, and instead of prioritizing employee safety, the option is basically emergency leave without pay if you don’t report to the office. So technically, we have no real choice but to go.
WFH isn’t even an option because the entire area is company-owned, and apparently, the nearby establishments that rent from them supposedly “won’t earn” if employees work from home. Like… seriously?
And despite the yearly salary increase, the promised increase doesn’t seem to be properly implemented. Meanwhile, the workload just keeps getting heavier and heavier.
I understand that businesses need to operate, but at what point do companies start considering the people who keep the business running?
Red rainfall warning + no WFH + unpaid emergency leave + unreasonable workload = employee safety apparently comes last.
Curious if other employees in the Philippines are experiencing the same thing, or if this is just a particularly bad company culture.

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u/Sushikimchi777 — 2 days ago
▲ 30 r/BPOinPH

In short, "No work, no pay"

I hope everyone has the option to go on WAH (work at home). Stay safe, everyone!

u/Heyheyhazel28 — 1 day ago
▲ 676 r/BPOinPH

does kmc allow their employees to live in their sleeping quarters?

i recently got a job offer sa isang bpo company. syempre grave yard shift din yung shift ko so i was expecting already na i'll use the sleeping quarters during breaks knowing na i will travel 1.5 hours-2 hrs going to the office and home. while scrolling sa tiktok, i saw this content na kung saan ginawa nya ng second home ang sleeping quarters ng company. honestly para sakin, wala naman problema if nasa company allows it but it seems like galit pa yung content creator kapag may nagcocomment ng mga reminders about data privacy of the company and their rules as well. i wanted to know as well if may mga ganto din kayong na experience na co-workers so that i know how to handle it as well. thank you!

update: she deleted it already.

edit: again, i just want to reiterate my standpoint, wala namang mali if pinayagan ng management yan. ang sakin lang, mali na yan kung sya pa galit kung concerned lang naman ang mga tao na pwede ba yung ginagawa nya kasi hindi lang naman sleeping quarters yung nasa vid. maski yung ibang parts ng office kita.

u/Vegetable-Lack-6988 — 3 days ago
▲ 42 r/BPOinPH

Leader that Cares.

Share ko lang response ng TL namin. When I updated him about sa current situation sa lugar namin dahil sa tuloy tuloy na ulan. When I said na "TL pasensya na po talaga hindi kaya since waist deep na sa mga roads samin we tried to look for alternative roads/ways pero hindi po talaga kaya" at ito ang reply nya. Nakakaproud at the same time may part na hindi makapaniwala. Naalala ko lang noon sa unang company ko, hindi ka talaga nila titigilan kulang nalang ay gumawa o bumili ka ng bangka para makapasok.

Going back, (next photo)

today na umuulan parin they allowed us na mag wfh for everyone's safety at para narin makapag operate parin for our clients.

Nagegets ko naman ibang company kung bakit kahit ganito ang panahon pinipilit tayong pumasok, for clients and customers from different countries. Pero yung ganitong company at leader in this kind of situation? Such a blessing.

Stay dry, Everyone.

u/Best_Weird_469 — 2 days ago
▲ 11 r/BPOinPH

looking for Part-Time Logistics Staff to join our team

We’re urgently looking for Part-Time Logistics Staff to join our team. Applicants who are currently working or have previous experience in logistics are welcome to apply.

Company: Parker Logistics (US-Based)

Job Details:

  • Employment: Remote / WFH
  • Type: Part-Time
  • Applicants: Currently working or with previous logistics experience
  • Schedule: Flexible, including weekends and other available times

Job Description:

  • Assist with simple day-to-day logistics tasks
  • Help coordinate orders, shipments, and deliveries
  • Organize basic logistics records and documents
  • Complete assigned tasks on time

Compensation:

  • Salary: Task-based. Compensation may vary depending on the task.
  • Pay Range: ₱800–₱1,500 per shift

If you have relevant logistics experience and are interested, send us a message to apply.

Repost to another community

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u/Gold_Understanding99 — 2 days ago
▲ 21 r/BPOinPH

Salary Progression

Recently started in my new job and I’m really thankful. Not only that it’s 2x my prev salary, it’s also a hybrid setup - which is so big for me since all my prev companies required full WOS 🥹

Aug 2022, Telco CSR - 25,000 package

May 2024, B2B TSR - 30,000 package

Aug 2026, customer support - 6x,xxx+ package

Although the role is “customer support”, our role also touches fixes sa actual platform and backend, as well as AI automation for the product. Planning to target Application Support or Product Support analyst/engineer role next 🤞🏻

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u/Advanced_Story6413 — 2 days ago
▲ 1 r/BPOinPH+2 crossposts

Kaganapan sa BPO Company

Alam niyo ba may isang agent sa isang BPO company na hayok na hayok ma-promote tawagin ko na lang siya sa pangalan na “Gold” (F). Gagawin niya lahat even friends of friends niya babarubalin niya, workmates and all.

Before kasi nung hindi pa siya na ppromote as Senior or whatever you call na ahead sa mga normal processors, sobrang tahimik niya na para bang never mo siyang maaasahan tumulong sa mga ka team niya. Then dumating yung time na yung friends niya na promote as Senior tapos siya hindi grabe yung naging inggit niya that time, umabot sa point na lumayo siya sa friends niya at naghanap ng another circle of friends which is yung kaugali niya ngayon na binabardagol niya din.

Ayun dumating din pala sa point na may nagkagusto sakanya na ka-team niya syempree normal na yun sa isang BPO Company, tawagin natin siya sa pangalang “Diamond” (M). After a few weeks lang nagustuhan niya na din yung guy, syempree gwapo yung guy at angat sa buhay. Nung nalaman niya na angat sa buhay yung guy nag go na agad tong si ate mo gurl, kasi alam niyang aangat din siya sa buhay niya pag naging sila eh.

Umabot ang ilang linggo nagkakamabutihan na sila to the point lagi siya nililibre ni guy ng kung ano ano na gusto niya. Sugar daddy yarn eme. Anyways, eto na nga habang tumatagal lumalabas na yung tunay na ugali ni Gold. Lagi siyang nagpapahatid pauwi ng bahay or pag may pasok siya sa school nagpapahatid siya, not knowing pag hindi siya hinahatid ni Diamond may ibang naghahatid sakanya na guy. Myghaaadd! Typical gold digger.

As I was saying, ganon na nga yung nangyayare pag wala si Diamond or may ibang ganap may ibang naghahatid kay Gold. Hanggang sa nahuhulog na ng tuluyan si Diamond kay Gold ng hindi niya namamalayan na gagamitin lang pala siya for all the things na meron siya.

As time pass by umabot ng birthday, christmas at new year nagbibigay or may binibigay si Diamond kay Gold. Nagkaron ng hindi pagkakaintindihan yung dalawa at umabot sa point na nagkakasiraan na sila, nagmmake ng story si Gold na ginagamit lang daw siya ni Diamond, na hindi naman daw talaga nagpapahatid sa bahay or school sadyang nag iinsist lang daw talaga si Diamond. Wtf! Girl ang bait bait na nga sayo ng tao ganyan pa gagawin mo babaliktarin mo pa yung kwento.

Then eto na nga yung exciting part, lumipas ang ilang buwan at taon na promote na si Gold as Senior. Biglang nag iba yung ugali which is natural na sa mga nappromote or depende pa din siguro HAHAHAHAHAHA. Pero not knowing ang sabi sakanya ng TL niya before kaya di siya napromote “bungisngis ka kasi at walang sariling desisyon”.

Ayun nga after that promotion nagbago ugali naging bossy sa ibang kateam niya pero sa friends niya hindi the typical feeling baddie pero ang baho naman. Ilang months ang nakalipas, up ‘til now mas lumala ugali niya to the point lahat ng pwede niyang iissue sa kateam niya gagawin niya para sa ikakasaya niya. Kahit small details or big gagawan niya ng issue at ipapakalat niya agad sa buong prod.

Even sa mga workloads ng ka-team niya na dapat hindi na siya belong pinapakelaman niya pa din. Then nung na-assign siya to QA the team, kahit sobrang dami ng workloads basta mahanapan niya lang ng mali yung processors gagawin niya ultimo kahit ilang oras siyang maghanap okay lang sakanya. Na parang bang naghahabol sa next promotion para ma-promote bilang ATL, ano para tarantaduhin lahat ng agents na mahahawakan niya pag napromote ulit siya.

Anyways, ayun lang naman yung story ko about that girl na gold digger at hypocrite b*tch hehe. Thank youuu!!

reddit.com
u/Neither_Stable_4466 — 2 days ago

Hello po! Need your tips please.

Hello po! Need your tips please. Nakapasa na po ako sa Versant Assessment. Pinapapunta na po ako sa office ng Wells fargo para iconduct yung interviews ( initial and final ) any tips po please. Appreciate your help 🙇🏻‍♀️

reddit.com
u/One-Title-5443 — 2 days ago
▲ 14 r/BPOinPH

First BPO experience and having a hard time speaking in English

Hello po, as the title suggest. I recently graduated college last June and got a financial account. I would like to ask advice for those people who also have a hard time speaking in English when they are starting their BPO experience. And if you can also lend insights how will I improve my communication skills. Well, I've done some speaking exercises which is talking to AI and having impromptu speech before I sleep but I still want to enhance it further. Thank you so much, Ate's and Kuya's!

reddit.com
u/Potatoe_Jello — 2 days ago
▲ 11 r/BPOinPH+1 crossposts

Fresh grad, planning to apply in BPO as my first experience

hey!!!, after grad mag aaply ako and kasama ko, as a first timer, though madami akong narinig na mga side comments, thoughts, positive and negative feedbacks, and sa sobrang hindi ko na alam kong sino papaniwalaan ko, why not ako mismo ang pumunta para malaman ko talaga, and also maging transparent din, grabeee hirap ng job market ngayon kaya ang plan ko muna ay, while waiting sa mga inapplayan ko for an IT positions lahat ng posting jobs ay may BPO muna ako, to gain some experience, yess, madami nagsabi sakin na mahirap daw doon kesyo toxic etc, pero itry ko lang, if makapasa or if hindi try ko parin sa iba, and goal muna for now is to find a job and makapag ipon muna ng paunti unti, until makahanap ng maayos na job, totoo nga talaga na sa unang journey super hirap

wdyt guys??, okii naman yung plan ko hanoh,???

anyways hindi ko naman na balak mag stay for a long time sa BPO (naway palarin), para narin talagang magka experience muna ako, nag uupskill din ako paunti unti, pero focus ko ay networking, btw BSIT Graduate me : )

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u/GoodAd4627 — 3 days ago
▲ 25 r/BPOinPH

Pinapapasok ng TL kahit mataas ang baha

Hello po everyone, magtatanong lang po sana ako kung ano ang best na gawin sa situation ko.

For context, naka-WFH po ako for several months na. Last night, na-over lunch po ako ng around 30 minutes dahil sa sobrang pagod—nakatulog po ako at hindi narinig yung alarm. Nasa agreement naman po namin na kapag may OB or over lunch, may possibility na maibalik sa onsite, kaya minessage po ako ng TL ko na kailangan ko nang bumalik sa site. Naiintindihan ko naman po since kasalanan ko rin po na hindi ako nagising.

Ang concern ko lang po ngayon is sobrang lala ng baha dito sa amin, hanggang bewang po. Nag-try po akong mag-arrange ng shuttle para makapasok sana, pero nag-message yung driver namin na hindi raw po sila makakapag-shuttle dahil nasiraan yung van. For safety reasons, hindi na rin po nila pinilit bumiyahe.

Sinabi ko naman po agad sa TL ko yung situation at yung tungkol sa shuttle, pero hanggang ngayon wala pa po siyang reply. Hindi rin po possible mag-commute dahil wala nang available na byahe sa ganitong oras, at hindi rin po ako makapag-Maxim dahil hanggang bewang pa rin po yung baha dito.
Ano po kaya ang best na gawin sa ganitong situation? Naiintindihan ko naman po yung decision na ibalik ako onsite dahil sa over lunch, pero currently hindi talaga safe at physically possible para sa akin na makapunta sa site. Any advice po? Thank you!

reddit.com
u/Over_Beyond2276 — 3 days ago
▲ 3 r/BPOinPH+2 crossposts

AMEX is hiring 💙

🚀 WE’RE HIRING: Customer Care Professional – US Banking Servicing

What You’ll Do:

Deliver Extraordinary Service: Support customers via phone across the Banking Servicing Network using a "Customer First" philosophy.
End-to-End Problem Solving: Handle inquiries on account maintenance, transactions, funds-related questions, and rewards redemption.
Navigate Systems: Multi-task across web-based applications and servicing platforms to provide seamless solutions.
Compliance & Excellence: Maintain high service standards while adhering to regulatory, compliance, and operational guidelines.

What We’re Looking For:

Education: At least college level.
Industry Experience: Banking, Financial Services, and Investment (BFSI) customer servicing experience is required.
Customer Service Track Record: At least 1½ years of customer service experience with a passion for loyalty.
CSAT/NPS Experience: At least 1½ years of CSAT/NPS experience (with recent relevant experience within the last 6 months).
Key Skills: Exceptional listening, communication, consultative relationship-building, and problem-solving skills in a fast-paced environment.
Employment Status: Employed candidates preferred; open to unemployed candidates (ideally with a maximum of 6 months unemployment prior to start date).

👉 Send me your CV if interested!

Hiring: Patient Care Representative - No Experience Needed! Apply now and get ₱1,000 welcome bonus!

START DATE: SEPTEMBER 1, 7, and 14

  • 𝖴𝗉 𝗍𝗈 ₱25,000/𝖬𝗈𝗇𝗍𝗁 + 𝖠𝖼𝖼𝗈𝗎𝗇𝗍 𝖨𝗇𝖼𝖾𝗇𝗍𝗂𝗏𝖾𝗌 𝗎𝗉 𝗍𝗈 ₱3,500
  • 𝖥𝖱𝖤𝖤 𝖲𝗁𝗎𝗍𝗍𝗅𝖾 (𝖮𝗇𝖼𝖾 𝖧𝗂𝗋𝖾𝖽) | 𝖧𝖬𝖮 𝖣𝖺𝗒 1
  • 𝖮𝗉𝖾𝗇 𝗍𝗈 𝖲𝖧𝖲/𝖧𝖲 (𝖮𝗅𝖽 𝖢𝗎𝗋𝗋𝗂𝖼𝗎𝗅𝗎𝗆), 𝖢𝗈𝗅𝗅𝖾𝗀𝖾 𝖦𝗋𝖺𝖽𝗎𝖺𝗍𝖾𝗌 𝖺𝗇𝖽 𝖴𝗇𝖽𝖾𝗋𝗀𝗋𝖺𝖽𝗎𝖺𝗍𝖾𝗌

Location: McKinley, Taguig

𝖲𝖾𝗇𝖽 𝗒𝗈𝗎𝗋 𝗋𝖾𝗌𝗎𝗆𝖾 𝗍𝗈: talentsourcinghub@gmail.com

📌 𝖲𝗎𝖻𝗃𝖾𝖼𝗍 𝖫𝗂𝗇𝖾: PCC_YourName

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u/Ancient_Let376 — 2 days ago