Return Advice
After 9 years of selling on Mercari, I have my first EVER return. Mercari sided with the buyer and supposedly the buyer is to return the item to me.
I have a whole bunch of issues with this: how do I know it’s the item they actually purchased? How do I know they didn’t swap it for something they had? Etc…
What is your advice? Just cut my loses when the item makes it back? I have no faith in the return to try and relist it.
For context: it’s a fragrance.