u/Comfortable_Bug_6950

Is this a bad axle or just axle spline play? What repair should I be prepared for when I take it to the shop?

Ok dropped off vehicle yesterday and told advisor I want the ‘B service special’ advertised on their dealer website for $699 - seems like a competitive deal vs MB specialist shops in Bay Area. At pickup, I noticed on RO the cabin air filter was not billed out. Am I being unreasonable letting the service advisor know that you can’t advertise a ‘B service special’ when it’s missing key maintenance item like a cabin filter? Isn’t it extremely misleading/borderline line false advertising? I basically paid $699 for a synthetic oil change and brake fluid replacement. Advisor said it would be an extra $180 for the cabin air filter. GTFO…