u/Commercial-Secret583

Hi everyone,

I'm researching how Amazon sellers handle reimbursement claims for lost, damaged, or short-received inventory.

I'm not promoting a product or looking for customers. I'm trying to understand where the biggest time sink is in the process.

A few questions for sellers who file claims:

1. How often do you submit reimbursement claims?
2. Approximately how long does preparing one claim take?
3. Which part is the biggest headache?
   • Finding the issue
   • Collecting reports
   • Matching shipments/orders
   • Gathering proof
   • Writing the case
   • Waiting for Amazon's response
4. Have you ever abandoned a claim because it wasn't worth the time?
5. If software could automatically collect the evidence and prepare a claim package for you to review before submission, would that actually be useful? Why or why not?

I'm interested in honest feedback—even if you think it's a bad idea.

Thanks in advance.

Hi everyone,

I'm researching how Amazon sellers handle reimbursement claims for lost, damaged, or short-received inventory.

I'm not promoting a product or looking for customers. I'm trying to understand where the biggest time sink is in the process.

A few questions for sellers who file claims:

1. How often do you submit reimbursement claims?
2. Approximately how long does preparing one claim take?
3. Which part is the biggest headache?
   • Finding the issue
   • Collecting reports
   • Matching shipments/orders
   • Gathering proof
   • Writing the case
   • Waiting for Amazon's response
4. Have you ever abandoned a claim because it wasn't worth the time?
5. If software could automatically collect the evidence and prepare a claim package for you to review before submission, would that actually be useful? Why or why not?

I'm interested in honest feedback—even if you think it's a bad idea.

Thanks in advance.

Hi everyone,

I'm researching how Amazon sellers handle reimbursement claims for lost, damaged, or short-received inventory.

I'm not promoting a product or looking for customers. I'm trying to understand where the biggest time sink is in the process.

A few questions for sellers who file claims:

1- How often do you submit reimbursement claims?

2- Approximately how long does preparing one claim take?

Which part is the biggest headache?

* Finding the issue

* Collecting reports

* Matching shipments/orders

* Gathering proof

* Writing the case

* Waiting for Amazon's response

4- Have you ever abandoned a claim because it wasn't worth the time?

5- If software could automatically collect the evidence and prepare a claim package for you to review before submission, would that actually be useful? Why or why not?

I'm interested in honest feedback—even if you think it's a bad idea.

Thanks in advance.