MMT says AirAsia ticket will be issued only 24 hours before departure — is this normal?
I booked a multicity trip through MakeMyTrip yesterday. One flight booking has a valid PNR that I can verify, but for my Kuala Lumpur–Bengaluru AirAsia flight, the PNR provided by MMT cannot be found on AirAsia's website.
I contacted MMT customer support, and they told me the booking is confirmed under a special fare and that I'll receive the actual PNR/ticket only 24 hours before departure.
I'm concerned because this is an international flight, and I want to verify that my seat is actually secured.
Has anyone experienced this with MMT or AirAsia? Did you eventually receive your ticket, and were you able to verify the booking with the airline beforehand?
What steps would you recommend to get written confirmation before the departure date?
u/makemytrip u/airasia