How to send feedback on Visa Infinite return protection vendor?
I've had the displeasure of having to deal with Visa's return protection vendor (Asurian, via cardbenefitservices.com) multiple times now and they're a mess. The website barely works and I always have to call them weeks after sending in my item in order to chase my refund.
Amex's process is so much better which is putting a dent in the appeal of using my Venture X as my go-to.
Anybody aware of good channels to give feedback to Visa about how shitty their vendor is being?