u/Contract_Killer420

Hey folks! We have received a DSR asking copies of all data related to a customer support chat, including handling records and any info on decisions taken on the customer query.

Now I understand that as part of access, we need to provide them all copies. But do we also need to give an “explanation” of why their matter was not escalated? Also, honestly there are not really any handling records - a standard process was followed.

A follow up query - when you know that a matter might go to court or maybe is in court for such customer/consumer matter, do org. have any recourse to withhold any information on this ground?

Hey guys! We have multiple potted plants at our house. Every year, we get a bad infestation of blanket worms that eat away at our plants, especially at the money plants.

We keep removing them but they reproduce so fast it is difficult to catch up. We also feed a lot of stray cats and kittens so now we are also worried they may get hurt from these worms.

Anything that we can do to kill this infestation? Any precautions we should take so they don’t come back?

Every year this happens, our gardener uncle just ends up chopping most of the plant off and resetting the growth 🥲🥲🥲

Location: central india