Is this anxiety? Part of the learning process? Or am I just bad at this job?
I worked as a travel agent for 2 years almost a decade ago. I loved the job, hated the company, and quit because I wanted to travel more that my employment contract allowed.
Recently I was approached to work with an independent broker doing a bit of admin while I relearn the industry and was encouraged and keen to build my client base. I have been back at it again part time/casually for 6months and the plan was to take 12-18m to build up a client base before I leave my full time job and give this everything I’ve got.
I have not messed anything up majorly, but I am making small stumbles regularly and finding this so difficult. For example, first booking was a flight for for a friend and it was a codeshare. This caused no issues for her but I can see now how it could have and should have booked it with the operating carrier. Also, issues navigating SABRE has resulted in my most recent booking being a fare that includes checked luggage but additional can only be added at checkin. While I told the client I needed to check with the airline before taking payment and confirming the additional bags and asked if she was still wanting to proceed with booking the flights at that time, I just feel incredibly frustrated with myself that I did not pick up on this before booking the tickets In the first place. Having to relearn and learn all of the details and processes through struggle is wearing me down.
Maybe I am just burnt out from doing so much and am being too hard on myself, but I am starting to wonder if I’m really just terrible at this job and should give up? I really want to make this work, as the opportunity would allow me the flexibility to work and travel exactly how I want to..
Cut it to me straight. Do I need to see a therapist about my perfectionism, keep learning and booking and growing.. or do I already sound like a lost cause for this job?