Starlink Mini kit from Home Depot with Mexico label, issues with activation in USA
Just posting this in case others have experienced the same issue: I purchased a Starlink Mini kit online from Home Depot in Seattle. After it was delivered, I tried to activate it through the app but after I entered my service address, it showed "Not available" for all plans, both Residential and Roam. I tried multiple addresses all over the US but got the same result.
I opened a support ticket, and sent them a picture of the label on my box showing that the unit has information for being imported into Mexico. After being given the runaround by multiple agents about following the activation steps exactly, making sure the correct serial number was entered, etc., they told me that the unit was made for Mexico and cannot be activated in the US, and asked me to return it to Home Depot.
So I went to Home Depot to exchange it, and lo and behold the replacement had the exact same label; all the other units in stock had it too. I tried to activate it again anyway, and this time it actually worked, showing me all the Roam plans.
PSA: If activation doesn't work, just exchange the kit for a new one, and ignore the Mexico label. Maybe they forgot to change the activation region for some units meant for Mexico but rerouted to be sold in the US.