My ola s1x stopped moving and I left at service centre on 21-may-2026. Almost 3 months not repaired and not giving any timeline saying motor is unavailable. Raised complaint through mail, tweets, calls no response at all. Raised complaint to NCH no reply or response to them also. No option left rather than going to court. Has anyone gone to that extent and what do's and don'ts I should follow to make it right.
I left my ola s1x at ola service centre coimbatore on 21/5/26 with 58% charge because of system error and vehicle not moving. They opened a job card and told if it's small issue it'll be fixed soon and if it's hub motor issue it'll take a month. They told we'll contact you once it's fixed and I agreed and left. After a month on Ola app it showed under repair with a bill estimate meanwhile the charge was dropping to low battery and I raised many mails and tweet to charge, ola kept on sending me apologies for delay of service along with a ola cab coupon and customer support contacted me saying spare part shortage. I waited another 20 days and I got a call from service centre asking where I left the vehicle, I told I left under a tree among few other vehicles and they said ok and hung up. Then I had doubt they never tested or even cared about my vehicle for last 2 months. Then I went to the service centre i was shocked my scooter was left in open area under sun and rain for last 2 months unbothered among few other failed ones. I went inside and asked them, they asked the number and checked in their computer and rushed a mechanic to check my vehicle. As I thought they never touched the vehicle since I left and I asked them what kind of service is this and they apologiesed and asked me to wait one more day. Next day on the app the estimate changed and they added 14,000 rupees to replace new bmc and hub motor replacement with covered under warranty. I contacted them and said bmc was fine when I left, because of you carelessness not charging for 2 months it failed and they said don't worry anything after job card issue is under our responsibility, it'll be covered under warranty. And I asked when will the vehicle be fixed they told hub motor is so demad for last 90 days no they've given orders but new hub motor is available. They don't even when will they get hub motor. So today another 10 days past no movement. What should I do now? Somebody help
This stretch of sathy road from gp signal to prozone mall is very worst where patch work is more than the road itself, like never seen anything like this tha too it's a national highway. You can really call it off road. It cannot be anything worst than this. Even very poor african countries, Somalia or even war zones won't have this level of lifestyle. Even people are not bothered and traveling like robots or bunch of sheeps. Like whom to blame central government, state government or us people? Completely hopeless.
Roadside dust is one of the under debated issue, particularly after rain thee next day it's getting so frustrating to travel on road. without mask it'll cause serious health issues too. How to solve this issue as a government point of view? How developed first world countries deeal with it?