Logging multiple orders from the same person
Realizing I might have screwed up.
So we have a product that people often order as gifts for their loved ones. At the holidays they often call us and order for multiple people over the phone rather than place an individual order for each person.
What we've done in the past is enter all their orders, mark them as paid and then run the card as one large transaction for the total of all their orders, so we're not doing the dance of running a single card 3-4 times in a couple minutes. But I realized today that basically makes Shopify's analytics double count all those transactions and throws off all our numbers.
Any advice here?