2026 Model Y Autosteer Misinformation by Tesla
I’ve ordered my Tesla on end of April and right after my order, I asked if it has Autosteer without FSD subscription to the Tesla assistant and it gave me very detailed answer as you can see on the picture.
So I was happy with my purchase and I actually got the delivery early since they had inventory, got the RWD Model Y Standard on May 10th, I’ve used the 1 month free FSD, I was planning to use Autosteer after it since THEIR OWN ASSISTANT SAID SO. But turns out Autosteer is not a feature in TACC anymore…
Of course I’ve called them and explained the situation, I also stated that I have a screenshot, customer service directed me to the store, and they said there is nothing they can do which I think not acceptable.
Selling a product with misinformation and saying “well, you shouldn’t have purchased it if that was what you want” is crazy.
I know AI assistants could be mistaken but they still need to be responsible of THEIR OWN AI’S MISTAKE.
Just like I would be responsible for crashing while using FSD.
What should I do? Is there any e-mail address that I can send this screenshot and request for Autosteer activation?