u/DaniMonroe111

I took 8hr PTO June 13, it was approved and I even used legion pay and took 40% of my vacation pay on that day. when we got paid June 26th, that’s when it was supposed to be on my pay check. I called ERC that day and about 5-6 times since trying to get my money owed to me. everytime, they transfer my call and then that call is never answered. I did call the payroll AND I opened a case which had already been looked at and now it says case my cancelled. I didn’t cancel it. can someone please tell me if they have had to deal with this and how I can finally get through to someone and get my money. thanks yall!