Buyer DM claims items smelled like cigarette smoke, snoke free house here.
Hi..seeking advice. Sold a bag and shipped to customer. DM from them asked if I smoked. Smoke free house plus I clean every purse, baking soda, Febreeze, Dawn, leather cleaner...whatever it needs. Are they trying to scam me or get a refund? I messaged them back politely and told them "smoke free house, how I clean purses" etc. Waiting on their response.
I know this bag didn't smell like cigarette smoke when it left my house.