u/DayReasonable880

My 10-year Vinted account was permanently banned after I listed a CHILDREN’S TOY bow with suction-cup arrows.

Vinted classified it as a weapon and permanently suspended my account. Their own notice literally says: “This content was detected automatically.”

I appealed multiple times and only received template responses with no meaningful explanation or evidence of proper human review.

The toy was a normal children’s product sold in retail stores.

https://www.decathlon.pl/p/luk-dla-dzieci-geologic-discovery/_/R-p-111827

I understand platforms need moderation rules, but permanently banning long-term users because an automated system incorrectly flags a toy as a weapon feels completely disproportionate.

I’ve now escalated the case to consumer protection institutions and I’m looking into Digital Services Act (DSA) protections regarding automated moderation and appeals.

Has anyone successfully reversed a permanent Vinted suspension after an obvious moderation mistake?

My 10-year Vinted account was permanently banned after I listed a CHILDREN’S TOY bow with suction-cup arrows.

Children toy from Decathlon

Vinted classified it as a weapon and permanently suspended my account. Their own notice literally says: “This content was detected automatically.”

I appealed multiple times and only received template responses with no meaningful explanation or evidence of proper human review.

The toy was a normal children’s product sold in retail stores.

I understand platforms need moderation rules, but permanently banning long-term users because an automated system incorrectly flags a toy as a weapon feels completely disproportionate.

I’ve now escalated the case to consumer protection institutions and I’m looking into Digital Services Act (DSA) protections regarding automated moderation and appeals.

Has anyone successfully reversed a permanent Vinted suspension after an obvious moderation mistake?

My 10-year Vinted account was permanently banned after I listed a CHILDREN’S TOY bow with suction-cup arrows.

Vinted classified it as a weapon and permanently suspended my account. Their own notice literally says:
“This content was detected automatically.”

I appealed multiple times and only received template responses with no meaningful explanation or evidence of proper human review.

The toy was a normal children’s product sold in retail stores.

https://www.decathlon.pl/p/luk-dla-dzieci-geologic-discovery/_/R-p-111827

I understand platforms need moderation rules, but permanently banning long-term users because an automated system incorrectly flags a toy as a weapon feels completely disproportionate.

I’ve now escalated the case to consumer protection institutions and I’m looking into Digital Services Act (DSA) protections regarding automated moderation and appeals.

Has anyone successfully reversed a permanent Vinted suspension after an obvious moderation mistake?