Why do you still send these SMS?
Every time I make a call, Vi sends an SMS like:
“Last-Call: 00:00:27, Charge: Rs0.00, Main-Bal: Rs0.00…”
I already have the call history on my phone, and I have an unlimited calling pack.
What exactly is the purpose of sending a separate SMS after every call?
Wouldn't it make more sense to spend engineering/customer-service effort on improving network coverage, call connectivity and reliability instead? 😅
Genuinely curious — is there a specific regulatory or billing reason for these messages?
u/Direct-Camera-6983 — 2 days ago