American Airlines cc moved from Barclays to CITI - worst customer service
Never received new card from CITI. Old Barclays card was going to expire 8-1-26 so I asked for a new card to be mailed to me. They refused and would not tell me why. I had to apply for a brand new card. I got the new card and it wouldn’t allow for certain charges to go through. I had to call because the card didn’t work - no one called me. I was told it was fixed. Next day same thing. No one in customer service helps and they don’t know what the app shows when they try to walk you through it. Absolutely disgusted and mad I have to deal with CITI to get my AA miles.
u/DisplacedBostonian24 — 6 days ago