u/Don_Von_Schlong

My phone was mailed July 9th for repair, confirmed as delivered on July 10th and has been stuck as "waiting to receive device" on the website and they have no idea what happened to it. I have been back and forth via email and phone for the last month with nothing getting accomplished. They have assured me they are "looking into it" for a month now. I honestly have no idea what to do and I need to get my phone back. I can provide details, screenshots and a full timeline. I tried earlier but my post was filtered out due to rule #9 and I don't want my post to get filtered out again.

My phone was mailed July 9th for repair, confirmed as delivered on July 10th and has been stuck as "waiting to receive device" on the website and they have no idea what happened to it. I have been back and forth via email and phone for the last month with nothing getting accomplished. They have assured me they are "looking into it" for a month now. I honestly have no idea what to do and I need to get my phone back. I can provide details, screenshots and a full timeline. I tried earlier but my post was filtered out due to rule #9 and I don't want my post to get filtered out again.