Upgraded from Max 5x to 20x but my usage went from 50% to 100%
Has anyone else experienced this?
I was on the Claude Max 5x plan and had used around 50% of my weekly limit. I upgraded to Max 20x because I needed more messages for some urgent work.
Right after upgrading, instead of my usage dropping, it jumped to 100% used, and I got blocked from sending any more messages.
I contacted support, and even their AI chatbot said that upgrading should increase my available capacity immediately, so the usage percentage should stay the same or go down, not hit 100%.
The only advice I got was to wait for my weekly reset or buy usage credits, which kind of defeats the purpose of upgrading in the first place.
Is this a bug, or is this actually how upgrades are supposed to work? Has anyone else had this happen?