Microsoft suspended my account for complaining about a broken OneNote — because apparently silencing complaints is easier than fixing the product
I posted a legitimate complaint about OneNote's new embedded table/Copilot layout breaking the note-taking experience (images and links stopped working, table/Copilot now dominate the page instead of supporting notes). Instead of a response addressing the issue, my account on Microsoft's own Q&A/Answers forum got suspended, and my comment was deleted "due to a violation of the Code of Conduct" — with no specifics on what I actually violated.
I wasn't abusive. I wasn't spamming. I described a real product regression as a paying/long-term user. The message just said it was "manually reported or identified through automated detection," which tells me nothing.
This feels less like moderation and more like a company shutting down criticism it doesn't want to deal with. It's a lot easier to suspend the person reporting a bug than to fix the bug. If this is how Microsoft handles product feedback, it explains a lot about why real issues sit unresolved for years while forums fill with the same complaints on repeat. Has anyone else been suspended from Microsoft's forums for reporting a legitimate issue? Curious how common this is.
Even shut me up on Reddit, is freedom of speech real here? @Reddit
