Building Hotel Management software for Tier 2/3 Hotels. Looking for feedback/Beta users.
Hi everyone,
I’ve spent time looking at how tier 2 and 3 hotels operate, and it’s still 90% Excel sheets and physical registers. When a guest needs a basic service—an extra bed, the Wi-Fi password, or a cup of tea they often have to walk down to the reception because there's no clear way to communicate.
We are building Zeppyy to bring Tier-1 tech to these hotels without the Tier-1 price or complexity.
What we’re solving:
- The "Excel" Problem: No more manual entry. Upload your OTA spreadsheets directly to manage your dashboard.
- Guest Friction: A simple way for guests to request services or order food without playing "telephone tag" with the front desk.
- Leakage & Roles: Specific screens for the Chef (KOT), Front Desk, and Manager to ensure everyone sees what they need and nothing "disappears" from the books.
- Inventory Tracking: Managing everything from towels to groceries and suppliers in one place.
Feature we are offering:
Booking management - Essentially most of the hotels use excel to capture the booking from OTA's. We make it easier by uploading that excel into our application which will allow them to manage efficiently.
Room Management - Manage their rooms by offering request services from the room, as most of the hotels in rooms don't have proper info to for requests example- if i need extra bed i have to go down to reception,If i have to order food i don't know which number to call from the telephone, if i don't know the password i have to go down again, for taking any service i have to go down and ask.
Employee management - Role based access to all the employees, the manager can edit/view all the screens, Kitchen chef will have the Restaurant screen to manage kitchen orders, Front desk will have the dashboard screen with all the bookings, room info, guest details, requests from the room.
4.Inventory management - Manage all the necessary inventory for your hotel like Toiletries, Towels, bed sheets etc and for Restaurant groceries, Vegetables, meat etc with the supplier.
- Analytics - This feature currently we are experimenting with for Hotel, Restaurant, Inventory and Employee.
We are currently in Beta and looking for a few more hotel owners or managers to test it out. If you're tired of messy registers or want to tighten up your operations, I'd love to chat.
What’s the biggest "headache" you've seen in hotel management? Would love to hear your thoughts!