First Advantage BGV – Unable to verify UAN details due to login error. Has anyone faced this please help what should I do ?
Hi everyone,
I’m currently going through a background verification (BGV) process with First Advantage for a new job. As part of the employment verification, I have been asked to verify/extract my employment details through my EPFO/UAN account.
The problem is that I’m unable to complete the verification. Every time I try to log in/connect my EPFO account through the First Advantage verification process, I get an error and the process doesn’t proceed.
I have already tried multiple times, including during non-working hours as suggested by First Advantage, but I’m still facing the same issue. I also contacted First Advantage support, but they basically advised me to try again later, which hasn’t worked so far.
My UAN is active and I can access my EPFO account normally, but the verification/data extraction through First Advantage is not working.