Woke up with FTPM prompt and PIN key unusable
I've been letting my laptop running for days without any problem and suddenly woke up with a dark screen prompting whether i have to choose Y/N for FTPM. I click no and it safely boot me into my laptop but then my PIN is no longer usable as well, so i reset it via email.
Event VIewer log[
1:10 am - The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.
1:12 am - The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start.
2:29 am - The process C:\WINDOWS\uus\AMD64\MoUsoCoreWorker.exe (EMESIS) has initiated the restart of computer EMESIS on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack (Planned)
Reason Code: 0x80020010
Shutdown Type: restart
Comment:
2:29 am - User Logoff Notification for Customer Experience Improvement Program
]
When i booted up, there's a windows update [Secure Boot Allowed Key Exchange Key (KEK) Update]. I wonder if that's the one that broke it or not. I'm really curious whether if something is going wrong currently with my laptop.
Edit 1 -
I updated it and the same thing happened again. I checked the update history, i got 2 windows update [KEK} and [Insyde Software Firmware Driver Update (5.42.1.14)].
Edit 2 -
I tried restarting and still got the same fTPM prompt but this time my PIN isn't broken and i can login to my laptop normally.