
Unpaid CC from UBP— Advise please!
Hi, i received an email from UBP regarding unpaid cc. My credit limit is only 31k but from time to time i pay 1k to 1,500 para kahit papano nagbabayad ako kahit konti then few days ago nakatanggap ako ng text about dun sa offsetting from my deposit account if may pera papasok sa UBP account ko they will automatically deduct the unpaid balance from my UBP Cc,they inform also that it will be executed a day after i received the text notification,i emailed their ubp client assistance to form a payment arrangement so that offsetting from deposit account will not be the last resort but no response from them then last night may email ako which the one i attached. Paano ba to?
Question
- The offsetting sa deposit account true ba yun? Kahit ganito lang siya kaliit na amount?
- Hindi sila responsive sa email is there any email address na i can raise my concern call ko ba sila to negotiate for payment arrangement?
Although small amount lang to i dont have pa the whole 29k to settle since i have other debts din na binabayaran huhuhu. I have another cc from SB na overdue din 120k amount but i havent received something like this well other issue pa yun pero in case makatanggap din ako sa SB ng ganitong information atleast i know what to do. Any advise po everyone. Thank you!