Question for other 3PL owner/operators
Do you require deposits or onboarding fees from new clients before receiving inventory?
I’ve noticed some startups get nervous when hearing “deposit,” even when it’s being applied toward storage, receiving, or future invoices. From my perspective, deposits help protect against abandoned inventory, unpaid storage, and operational risk.
Curious how others structure this:
• Flat onboarding fee?
• Refundable deposit?
• Credit applied to future invoices?
• No deposit at all?
Also, what’s worked best without scaring away good clients?
I personally think it should be required because of commitment issues especially for startups with no sales.
Who wants to get caught up with all there stuff if they cannot commit to a single purchase credit?
Any thoughts on this? I really need to know this.