Hiring Call Centre Customer Service Rep in Halifax
Hi guys! I'm looking for customer service representatives for my insurance client in Halifax here. (Apologies ahead that I can't disclose client name here)
To apply, here are some must-have requirements:
- 2 years of overall call centre customer service experience.
- Previous experience with technology and navigating multiple systems.
- High School Diploma
What you'll do:
- Inbound Calls: about 50 calls per day, with the goal of 10 minutes or under on each call
- Providing timely, accurate responses to those requesting information on products and service offerings
- Troubleshooting plan member system and plan queries
- Will be measured against KPIs
What's in it for you:
- 6-month contract with possibility to extend or convert to permanent fulltime.
- Group benefits.
- 2 days WFH
- Rate: C$21-23/hour
Please shoot me a private message if you are interested to learn more.